Maria Inês Dias

Localised and proofread blog content for a global power tools brand, ensuring clarity, consistency, and cultural fit across European and Brazilian Portuguese, Spanish (Spain & LATAM), Italian, and Swiss Italian. Optimised content for SEO by researching and integrating target keywords.

Launched a personal project to assist foreign clients in navigating local bureaucracy and handling everyday logistics in Portugal. Provided help with appointment booking, calling services, paperwork, institutional follow-ups, created itineraries for tourists, and designed brand materials on Canva.

Translated legal and financial documents from Italian and English to Portuguese, collaborating with Veritas – Perícias Técnicas Lda and other clients. Also translated a wide range of materials including certificates, contracts, tourism content, and a children’s book.

Worked in various roles across different companies as a call centre agent, door-to-door survey assistant, sales and event promoter, and in administrative support. Tasks included customer service, data collection, appointment setting, document handling, phone and e-mail communication and on-site support for promotional events.

Served as the first point of contact at the local parish council office, assisting citizens with documentation and general inquiries. Managed administrative tasks, handled calls and emails, and ensured smooth daily operations in a public service environment.

Studied a range of subjects, including travel planning, tourism marketing, Portuguese and European history, geography, sustainability, economics, and foreign languages. Completed a 300-hour internship at the Tourism Office of Arruda dos Vinhos, assisting visitors, offering local recommendations, and supporting the day-to-day operations of the tourist information centre.