Joan Muchai

I’m a results-driven sales professional with 3 plus years of experience in FMCG and Real Estate sales management. In my current role as Sales Manager, I lead and manage sales operations to achieve consistent sales growth and market penetration, while building long-term client relationships that support high customer satisfaction.

I’ve delivered measurable outcomes: increased sales revenue by 25% within the first year through targeted client acquisition and relationship management, and improved customer retention by 15%. I also coach and mentor junior sales staff, driving a 30% improvement in team sales performance, and I’ve introduced digital tools for client tracking and reporting to enhance operational efficiency and pipeline visibility.