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Joan Garcia

@joangarcia

Medical interpreter at AMN Language Services handling healthcare and workers’ compensation calls for Spanish-speaking patients.

Mexico
Message

At AMN Language Services, I provide real-time interpretation between healthcare providers and Spanish-speaking patients across hospitals, clinics, telehealth, and emergency situations. I also interpret workers’ compensation calls involving injury reports, treatment authorization, and claim follow-up, while maintaining HIPAA compliance and confidentiality.

At LanguageLine Solutions, I interpreted high-volume calls across healthcare, insurance, banking, utilities, and toll services. I interpreted recorded statements for auto and property insurance claims, capturing details accurately during structured interviews, and developed working knowledge of insurance and claims terminology.

Experience

Work history, roles, and key accomplishments

PS
Current

Medical Interpreter

Propio Language Services

Aug 2022 - Present (4 years 2 months)

Provide remote medical interpretation services for U.S.-based healthcare organizations. Assist patients and healthcare staff through clear and accurate bilingual communication.

Education

Degrees, certifications, and relevant coursework

Benemérita Universidad Autónoma de Puebla (BUAP) logoBB

Benemérita Universidad Autónoma de Puebla (BUAP)

University Studies, Biotechnology

University studies in Biotechnology at Benemérita Universidad Autónoma de Puebla.

Benemérita Universidad Autónoma de Puebla (BUAP) logoBB

Benemérita Universidad Autónoma de Puebla (BUAP)

Medical Studies, Medicine

Medical studies at Benemérita Universidad Autónoma de Puebla.

HE

HIPAA Exams

HIPAA Compliance Certification, Healthcare Compliance

Completed HIPAA Compliance Certification.

RA

RCM Academy

Master Healthcare RCM & Medical Billing, Healthcare Revenue Cycle Management

Completed training in Master Healthcare RCM & Medical Billing.

HubSpot Academy logoHA

HubSpot Academy

Service CRM Hub Software, CRM Software

Completed training in Service CRM Hub Software.

Tech stack

Software and tools used professionally

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