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David Herrera

@davidherrera1

Bilingual agent delivering customer support and interpreting with efficient, organized communication.

Mexico
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What I'm looking for

I’m looking to support teams through bilingual customer service, interpreting, and virtual assistance—bringing efficient, organized communication and strong remote-work adaptability to deliver reliable, customer-oriented results.

I’m a business administration professional with hands-on experience as an Interpreter, Virtual Assistant, and Customer Service Representative. I focus on providing efficient, organized support that enhances team productivity and keeps customers confident and informed.

In my most recent bilingual agent role, I supported insurance and customer service needs across Spanish and English, and I also provided Video Remote Interpreting. Alongside interpreting work, I’ve built practical remote-assistance skills with tools like Microsoft Office, Google Workspace, Zoom/Teams/Slack, and content tools such as WordPress and Canva—bringing strong oral and written communication, time management, and problem-solving to every engagement.

Experience

Work history, roles, and key accomplishments

LG

Bilingual Agent

Languages Hispanic Teleservices De Guadalajara

Oct 2025 - Mar 2026 (5 months)

Provided Spanish insurance customer service at Languages Hispanic Teleservices de Guadalajara (Teleperformance entity).

Education

Degrees, certifications, and relevant coursework

UV

UNIMEX Campus Veracruz

Bachelor's degree in Business Administration, Business Administration

2019 - 2021

Earned a bachelor's degree in business administration at UNIMEX Campus Veracruz from September 2019 to December 2021.

Tech stack

Software and tools used professionally

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