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Jill at VOXSANA

@jillatvoxsana

Communications Manager at the Provincial Government of British Columbia; created RoadSafetyBC’s first internal communications strategy.

Canada

Message

At the Provincial Government of British Columbia, I developed RoadSafetyBC’s first internal communications strategy, creating the governance, channels, and roadmap that guide how the organization communicates. I also created a 101-page correspondence manual and training program that reduced manager-led training by approximately 10 hours per new employee.

I advise executive leadership on organizational change, sensitive issues, and reputational risk, bringing policy, legal, operational, and client service teams together on coordinated communications. I also led communications planning for a service transformation that moved public inquiries to a centralized digital platform.

Through Voxsana, I coach executives, researchers, and public-facing leaders on high-stakes speaking and executive presence. My work has included TEDx Royal Roads University speaker coaching and a masterclass, as well as coaching Cascade Institute leadership and scientists for media engagement.

Experience

Work history, roles, and key accomplishments

Current

Communications Manager (Acting)

Current

Provincial Government of British Columbia

Jan 2023 - Present (3 years 9 months)

Lead internal communications and correspondence operations for RoadSafetyBC, providing strategic communications advice and operational leadership in a high-volume, politically sensitive public-sector environment. Support executive, ministerial, and public communications while strengthening communication systems, organizational alignment, and issues management.

Internal Communications Executive Communication Stakeholder Engagement Organizational Change Issues Management Plain Language Writing Training Onboarding Cross functional Alignment

Current

Communication Consultant

Current

Voxsana

Jan 2013 - Present (13 years 9 months)

Advise executives, researchers, and public-facing leaders on strategic communications, executive presence, media engagement, and high-stakes speaking in complex policy, innovation, and public-interest environments. Served as speaker coach and masterclass lead for TEDx events, and contributed to Toastmasters International magazine.

Executive Presence Media Engagement Speaker Coaching Strategic Communications Public Speaking Editorial Content

Current

Freelance Writer

Current

Various Publications

Jan 2008 - Present (18 years 9 months)

Develop audience-focused communications and long-form editorial features for national and regional publications, translating complex, technical, and human-interest topics into accessible, high-engagement messaging.

Editorial Writing Feature Writing Audience Engagement Communication Skills

Content Coordinator

YourContentEmpire.com

Jan 2022 - Dec 2024 (2 years 11 months)

Led content production operations and cross-functional creative delivery for client communications initiatives, ensuring alignment between messaging strategy, production workflows, and execution across multiple concurrent accounts. Directed freelance writers, designers, and editors within structured production budgets while maintaining quality and delivery timelines.

Content Production Workflow Coordination Team Leadership Customer Retention Quality Assurance Project Management

Managing Editor & Senior Features Writer

DEL Communications Inc.

Jan 2013 - Dec 2016 (3 years 11 months)

Led multi-publication communications and editorial operations, overseeing content strategy, production workflows, stakeholder coordination, and cross-functional creative teams in a high-volume publishing environment. Managed concurrent publication schedules and mentored a team of 10+ freelance writers and designers.

Editorial Management Content Strategy Team Leadership Workflow Coordination Print Production Digital Content

Editor-in-Chief

The Quill

Jan 2007 - Dec 2008 (1 year 11 months)

Led editorial operations for a campus publication, overseeing content strategy, production, and print distribution. Managed a team of six staff and freelance contributors, coordinating workflows, assigning content, and maintaining editorial quality and deadlines.

Editorial Leadership Content Strategy Print Production Team Management Layout Design