jill andali
@jillandali1
I’m an adaptable systems analyst specializing in HL7 EHR integration testing, troubleshooting, and vendor-supported go-lives.
United StatesWhat I'm looking for
I’m an adaptable systems analyst with a strong focus on integration testing and problem-solving. I streamline workflows and enhance system performance by collaborating closely with departments and vendors, while maintaining clear documentation and effective user training.
At Northwell, I serve as a system analyst for the Soarian & AthenaIDX, providing integration resolutions between Soarian (registration/scheduling) and multiple medical group and hospital applications. I identify, triage, and design solutions, then lead initiatives with vendors to remediate integration issues promptly—supporting medical group onboarding, accurate HL7 field value mapping, and ADT message support.
I also bring broad support and delivery experience across system upgrades and go-lives, including managing Active Directory and ServiceNow work. Earlier, I administered IDX setups, handled vendor cases through OptumInsight for the One Look interface, and delivered Front Office Scheduler training that improved user proficiency and system adoption.
Experience
Work history, roles, and key accomplishments
Systems Analyst
Allscripts Altera
Aug 2019 - Present (6 years 10 months)
Resolved HL7 integration issues between Soarian (registration/scheduling) and AthenaIDX with multiple hospital and medical group applications by triaging problems and coordinating with vendors. Led onboarding and testing projects (including Ensemble HL7 field mapping), supported ADT message processing, and provided Active Directory troubleshooting and ServiceNow support.
Business Analyst I
Northwell Health
Jan 2010 - Jan 2019 (9 years)
Troubleshot registration, scheduling, and billing issues for PAANS faculty end-users within the IDX system using problem management methodologies. Provided go-live and front-office scheduler training, maintained documentation and job aids, and tested applications and upgrades to ensure quality assurance.
Office System Analyst
Suffolk County Department Of Health
Jan 2005 - Jan 2010 (5 years)
Ran and created IDX reports and supported end users by troubleshooting hardware and software issues to minimize downtime. Managed Helpdesk work orders, configured and deployed PCs, supported Citrix ICA and Microsoft Outlook, and handled network/server troubleshooting and user onboarding.
System Analyst
Southside Hospital
May 2002 - Sep 2005 (3 years 4 months)
Provided frontline helpdesk support by resolving Help Desk inquiries using NT administration tools and Active Directory, and assisted users with web application errors. Supported departmental automation needs by assessing paper flow and equipment/software requirements, trained employees, and coordinated vendor troubleshooting (Allscripts and IDX).
Input Control Supervisor
Financial Medical Systems
Jan 1994 - Jan 2002 (8 years)
Supervised a unit of billers for charge entry and claim submission, ensuring accurate and timely processing. Implemented automated Worker's Comp and No-Fault billing workflows to streamline claims turnaround, managed multi-payer billing, and resolved billing system issues using error report follow-ups.
Education
Degrees, certifications, and relevant coursework
Commack High School South
High School Diploma, High School
Earned a High School Diploma from Commack High School South in 1988.
Suffolk Community College
Health Information Technology, Health Information Technology
Completed study in Health Information Technology at Suffolk Community College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring jill?
You can contact jill and 90k+ other talented remote workers on Himalayas.
Message jillFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
