Jessyka Holley-Lujan

I am a dedicated claims representative and social service professional with hands-on experience in insurance claims, casework, and resident support within public housing. I combine strong customer-service expertise with practical medical and administrative skills to resolve issues efficiently and compassionately.

My background includes roles as a Claims Representative, Caseworker, Social Worker/Service Coordinator, and Customer Service Representative, where I handled inbound calls, coordinated resources, scheduled care, and supported patient needs in healthcare settings. I bring proven communication skills, HIPAA awareness, and the ability to work independently or collaboratively.

I hold a high school diploma and CPR certification, and I am eager to apply my administrative, medical office, and customer-focused experience to roles that value empathy, problem-solving, and community impact.