At The Oregon Clinic Neurosurgery & Spine, I manage patient check-in and check-out, schedule appointments and procedures, and support the delivery of patient care.
I also assist medical staff by collecting information, escorting patients to exam rooms, and preparing patients for examinations. I use the EMR to process prescriptions, retrieve test results, and access patient files.
At Centene Corporation (Wellcare), I responded to member inquiries, explained insurance benefits, and assisted with referrals and pre-authorization claims. I supported both Vietnamese- and English-speaking members.
At Walgreens, I assisted pharmacists with prescription preparation and dispensing, entered prescription and insurance details into pharmacy software, and maintained medication inventory.
