TBTiana Brown
@tianabrown
Certified Pharmacy Technician with extensive experience in clinical settings.
United StatesWhat I'm looking for
As a Certified Pharmacy Technician with over a decade of experience in healthcare, I have honed my skills in medication management and patient care. Currently, I work at Massachusetts General Hospital, where I process and dispense investigational drug orders, ensuring compliance with clinical trial protocols. My role as a liaison between drug manufacturers, research coordinators, and physicians has strengthened my communication skills and ability to work collaboratively in a fast-paced environment.
Previously, I served as a Pharmacy Technician at Boston Medical Center, where I organized medications, maintained records, and verified patient insurance information. My experience as a Patient Service Representative further developed my ability to manage high volumes of calls and assist patients with their needs. I pride myself on providing exceptional customer service and maintaining a strong attention to detail, particularly when handling life-threatening diet and food restriction orders.
Experience
Work history, roles, and key accomplishments
Certified Pharmacy Technician, Clinical Trials
Massachusetts General Hospital
Jan 2021 - Present (4 years 9 months)
Processed and dispensed inpatient and outpatient investigational drug orders, ensuring accurate medication delivery. Acted as a liaison between drug manufacturers, research coordinators, and physicians to facilitate effective communication.
Pharmacy Technician
Boston Medical Center
Jan 2019 - Dec 2021 (2 years 11 months)
Organized medications for final pharmacist checks by preparing labels and calculating quantities. Maintained accurate records of physicians' orders and prescriptions while processing patient insurance claims.
Patient Service Representative
Boston Medical Center
Jan 2018 - Dec 2019 (1 year 11 months)
Managed a high volume of inbound and outbound calls, assisting patients with appointment booking and medication refills. Communicated with providers to ensure patients received necessary resources and support.
Hospitality Assistant
Boston Medical Center
Jan 2014 - Dec 2018 (4 years 11 months)
Served 25-35 patients daily, communicating menu choices appropriate to their specific diet needs. Maintained strict attention to detail to assemble meal trays according to patient diet orders and restrictions.
Lead Cashier/Internal Auditor
Vanguard Parking Service
Jan 2011 - Dec 2013 (2 years 11 months)
Assisted customers with transactions and maintained accurate shift and daily transaction totals. Completed revenue control packages and supported payroll and scheduling operations.
Office Assistant
Northeastern University
Jan 2009 - Dec 2011 (2 years 11 months)
Assisted various university offices with on-campus deliveries and managed data entry and filing tasks. Ordered and tracked inventory for office supplies.
Education
Degrees, certifications, and relevant coursework
NUNortheastern University
Diploma in General Studies, General Studies
2009 - 2011
Activities and societies: Office-Assistant: Assisted different offices with on-campus deliveries; Performed data entry, filing, ordered supplies, and tracked inventory; Answered and directed phone calls and visitors.
Completed a Diploma in General Studies, focusing on foundational academic subjects. Gained a broad understanding across various disciplines.
Snowden International School
High School Diploma, General Studies
2005 - 2009
Graduated from Snowden International School. Completed a comprehensive high school curriculum.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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