AAAmy Aguilar
@amyaguilar
Dedicated Patient Service Coordinator with strong organizational skills.
United StatesWhat I'm looking for
I am a dedicated Patient Service Coordinator with a solid background in healthcare administration. My experience at MedStar Orthopaedic Institute has equipped me with the skills to manage patient interactions effectively, ensuring a seamless check-in and check-out process. I excel in appointment scheduling, medical form completion, and maintaining organized patient documentation, which has significantly improved office efficiency.
Throughout my career, I have demonstrated my ability to handle multiple tasks simultaneously while providing exceptional customer service. My previous roles as a Pharmacy Technician and Receptionist have further honed my communication skills and attention to detail. I am passionate about helping patients navigate their healthcare journeys and strive to create a welcoming environment for everyone I encounter.
Experience
Work history, roles, and key accomplishments
Patient Service Coordinator
Medstar Orthopaedic Institute
Oct 2021 - Present (3 years 8 months)
Coordinated patient services, including check-in/check-out, appointment scheduling, and medical form completion. Managed patient information, handled multiple phone calls, and maintained front office organization.
Pharmacy Technician
CVS Pharmacy
Nov 2019 - Nov 2020 (1 year)
Processed prescriptions, managed insurance inputs, and assisted patients with inquiries and consultations. Maintained medication stock and managed inventory.
Receptionist/Lash Consultant
Amazing Lash Studio
Nov 2018 - Aug 2019 (9 months)
Managed customer check-ins/check-outs, scheduled appointments, and handled customer service issues. Maintained store organization and managed inventory for supplies.
Fellow
Nextgen America
Aug 2018 - Nov 2018 (3 months)
Performed data entry for voter registration cards and registered over 30 students daily. Trained individuals in voter registration and assisted in organizing events.
Education
Degrees, certifications, and relevant coursework
RURadford University
Bachelor of Science, Psychology
Grade: 3.32
Activities and societies: Latino Student Alliance Association Member; I.W.A.G.E – Independent Woman Achieving Goals in Education Member
Completed a Bachelor of Science degree with a focus on psychological principles and research methods. Gained a comprehensive understanding of human behavior and cognitive processes.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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