Rimshah Ehsan
@rimshahehsan
Compassionate healthcare professional with expertise in patient care coordination.
What I'm looking for
I am a compassionate and detail-oriented healthcare professional with a strong foundation in clinical and administrative support. My experience spans various roles, including Care Coordinator and Medical Assistant, where I have excelled in managing high-volume patient communications and streamlining workflows. I pride myself on delivering empathetic, solutions-focused service across diverse healthcare settings, ensuring that patient care is always at the forefront of my efforts.
Throughout my career, I have been recognized for effectively resolving complex issues and fostering collaborative, patient-centered environments. My ability to maintain HIPAA compliance while demonstrating professionalism and empathy has been pivotal in my interactions with patients and providers alike. I am committed to continuous improvement and have successfully trained new hires, enhancing team efficiency and productivity.
Experience
Work history, roles, and key accomplishments
Care Coordinator
Nav Health/Nile Health
Jul 2024 - Jan 2025 (6 months)
Managed high-volume patient support via Zendesk, coordinating virtual care through live chat conversations, triage follow-up, and appointment scheduling. Scheduled 3P visits based on provider triage, processed referrals, lab and imaging orders, and communicated test results and logistics to patients.
Outreach Director
Muslim Women In Medicine (MWM)
Aug 2023 - Jun 2024 (10 months)
Spearheaded outreach initiatives to expand MWM’s national presence, establishing the first university chapter at George Washington University. Recruited and onboarded E-Board members, campus ambassadors, and volunteers to represent MWM’s mission.
Telescribe Ambassador
ScribeAmerica - Northwestern Medicine
Dec 2022 - Mar 2024 (1 year 3 months)
Transcribed real-time patient visits using Epic and documented PHI, PE, A&P, and other medical data in EMRs. Communicated directly with physicians, nurses, and staff to support patient care and entered medication orders and lab/pathology scripts.
Medical Assistant
Nguyen Dermatology
Nov 2021 - Jul 2022 (8 months)
Performed clinical and clerical duties, including exam room preparation, patient intake, documentation, lab test ordering, and sterilization of medical equipment. Assisted with dermatological procedures, surgeries, biopsies, and therapies, while preparing EMRs using ModMed and AdvancedMD.
Pharmacy Technician
Rite Aid
Oct 2020 - Jan 2022 (1 year 3 months)
Processed prescriptions, performed data entry, and assisted in medication dispensing using NextGen software. Prepared vaccination supplies, managed pharmaceutical inventory, and trained new technicians.
Sales Lead
Express
Aug 2019 - Aug 2020 (1 year)
Led direct sales initiatives and achieved individual and team sales goals. Trained and mentored new hires, fostering a high-performance, customer-first environment.
Sales Lead
Bed Bath & Beyond
Oct 2017 - May 2018 (7 months)
Provided personalized customer service and managed point-of-sale transactions. Trained new staff and supported team performance during peak sales periods.
Education
Degrees, certifications, and relevant coursework
Stony Brook University
Bachelor of Science, Biology
Earned a Bachelor of Science degree in Biology. The curriculum included comprehensive studies in biological sciences, preparing for further academic or professional pursuits.
Huntington High School
High School Diploma, General Studies
Graduated with a High School Diploma. Completed a comprehensive high school curriculum.
Hofstra University
Post-Baccalaureate, Pre-Medical
Completed a post-baccalaureate program with a focus on pre-medical studies. This program provided advanced coursework and preparation for medical school.
Availability
Location
Authorized to work in
Portfolio
github.com/rimshahe/SQLJob categories
Skills
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