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Sebastian Ramirez Navarrete

@sebastianramireznava

Message

I coordinate bilingual operations, client communication, logistics, and accurate financial documentation.

Ecuador

Message

What I'm looking for

I'm looking for a bilingual operations, administrative support, logistics, or customer service role where I can coordinate communication, manage accurate documentation, meet deadlines, and support clients in a structured, fast-paced environment.

I've supported sales and logistics remotely for an Ecuadorian consumer goods distributor, communicating product availability, pricing, order updates, and shortage risks with clients.

I process 40–60 invoices daily, verify information before final processing, coordinate delivery routes, and serve as an English-Spanish liaison in Zoom meetings with international clients and sales teams.

I've also coordinated customs inspection requests at SENAE and delivered customer and guest support in fast-paced U.S. retail and hospitality environments. I bring bilingual communication, protocol compliance, careful documentation, and adaptable administrative support.

Experience

Work history, roles, and key accomplishments

Current

Sales & Logistics

Current

Consumer Goods Distributor

Feb 2024 - Present (2 years 7 months)

Communicated with clients through virtual meetings to present product availability, pricing, and order-related updates. Processed 40-60 invoices daily and served as English-Spanish liaison in Zoom meetings.

Virtual Meetings Customer Relationship Management Invoice Processing Bilingual Communication Logistics Coordination

Customs Operator Technician

SENAE

Oct 2025 - Mar 2026 (5 months)

Coordinated an average of 50 weekly inspection requests, organizing priorities and following up on documentation and deadlines. Reviewed electronic records and prepared daily official rulings under established procedures.

Documentation Review Data Verification Coordination Attention To Detail Regulatory Compliance

Customer Service

Target

Feb 2025 - May 2025 (3 months)

Assisted customers with questions and concerns regarding damaged or defective products, focusing on solutions and product alternatives. Supported sales floor operations by maintaining product availability and meeting quality standards.

Customer Service Problem Solving Retail Operations Product Knowledge

Guest Services Representative

Camden Resort

Feb 2025 - May 2025 (3 months)

Delivered bilingual customer service to a diverse range of international and local guests, resolving inquiries and ensuring high satisfaction rates. Adapted quickly to US workplace culture and operational protocols.

Bilingual Customer Service Guest Relations Hospitality Cross Functional Collaboration