Jessica Levy
@jessicalevy
Sales & customer service representative focused on closing deals and supporting customers.
IsraelWhat I'm looking for
I’m a sales & customer service representative with experience in sales and customer service activities, built on being results oriented, an ethical communicator, and a committed team player. I’m a fast learner with a strong sense of responsibility toward my job and customers.
I’ve worked providing customer advice and selling financial products and services, including credit card sales and follow-up requests. I also supported administrative and commercial sectors through stock provision, online chat, call-calling, and quotation preparation for wholesale deals.
From telemarketing to handling complaints and claims, I focus on customer prospecting, persuasion, and closure. I use CRM tools and customer service best practices to answer doubts, resolve issues, and help customers move forward confidently.
Experience
Work history, roles, and key accomplishments
Sales & Customer Service Rep
Toldillos.com
Provided sales and customer service support, answering customer doubts using online chat and handling wholesale deal quotations. Managed stock provisioning and administrative/commercial requests across customer and financial services.
Content moderator - Innodata
Sales Advisor
Avvillas Bank
Apr 2012 - Jun 2016 (4 years 2 months)
Advised customers on financial products and services, closed deals, and followed up on requests through call-calling. Delivered ongoing customer support, including handling questions and service needs.
Sales Advisor
Tuya Financing
May 2011 - Feb 2012 (9 months)
Provided customer guidance and sold credit cards, focusing on acquiring new clients. Supported prospect communication to drive conversions and account sign-ups.
Education
Degrees, certifications, and relevant coursework
SENA
ISO 9001:2008 Foundation, Quality Management
2011 -
Completed ISO 9001:2008 Foundation of a Quality Management System training with SENA in Mar. 2011.
Telemarketing University
Telemarketing Training, Telemarketing
2011 -
Completed telemarketing university training in Feb. 2011. Developed customer persuasion and closure skills for sales.
San Buenaventura Cali
Bachelor of Business Administration, Business Administration
Completed a B.B.A. program at San Buenaventura Cali. Focused on business administration studies.
Tech stack
Software and tools used professionally
Spain
ColombiaInterested in hiring Jessica?
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