Daniel Pobojewski
@danielpobojewski
Customer service and sales agent with proven communication skills.
What I'm looking for
I am a dedicated customer service and sales agent with over four years of combined experience in the industry. My journey has been marked by a commitment to building client rapport and trust through effective communication. I excel in addressing customer needs and challenges, ensuring high levels of satisfaction by proactively listening and providing tailored solutions.
Throughout my career, I have managed high volumes of cold calls and follow-ups, averaging 200-300 leads daily. My analytical capabilities have been showcased through evaluating credit reports for inaccuracies and offering actionable advice. I continuously strive to improve service delivery based on client feedback, enhancing operational efficiency and overall customer experience.
In my recent roles, I have consistently exceeded sales targets and contributed to team success with effective sales strategies. I am passionate about staying current on industry trends and products to provide accurate information and support to clients. My goal is to leverage my skills and experience to drive sales and foster long-term relationships with customers.
Experience
Work history, roles, and key accomplishments
Customer Service & Sales Agent
A Plus Credit Services
Aug 2023 - Present (1 year 9 months)
As a Customer Service & Sales Agent, I exceeded sales targets through effective communication and relationship-building. I managed high volumes of calls, assessed client eligibility for credit repair, and provided tailored solutions to enhance customer satisfaction.
Lead Representative
Sekure Merchant Solutions
Sep 2022 - Mar 2023 (6 months)
In my role as Lead Representative, I drove sales through proactive outreach, converting leads daily. I managed a high volume of cold calls and contributed to team success with effective sales strategies.
Grow Room Technician
Aleafia
Jan 2021 - Sep 2022 (1 year 8 months)
As a Grow Room Technician, I helped produce high-quality cannabis by implementing pest control strategies and maintaining optimal environmental conditions. I achieved target cannabinoid profiles and managed equipment maintenance.
Customer Service Representative
Bendix Foreign Exchange
Feb 2017 - Dec 2020 (3 years 10 months)
As a Customer Service Representative, I achieved high customer satisfaction ratings by effectively handling inquiries and resolving complaints. I provided accurate information on services and managed customer accounts.
Education
Degrees, certifications, and relevant coursework
NACPT Pharma College
Certificate, Industrial Cannabis Production Technology
2019 - 2020
Studied Industrial Cannabis Production Technology, focusing on cannabis master grower practices, technical writing, and business practices related to the cannabis industry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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