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Jessica GeffenJG
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Jessica Geffen

@jessicageffen

People & Culture Manager at Rogerwilco building ClickUp workflows that streamline operations and give teams clear ownership.

South Africa
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At Rogerwilco, I partner with leadership to execute business initiatives, review operational metrics, and streamline workflows across teams. I build custom ClickUp project structures, automated task boards, and tracking databases to support clear ownership and follow-through.

I also conduct regular 1-on-1 check-ins and review processes to uncover workflow friction, gather feedback, and put structured solutions in place. For new staff, I design onboarding protocols covering system access, hardware logistics, and compliance tracking.

As People & Culture Co-ordinator at Rogerwilco, I investigated operational issues, developed practical workflows, and built summary dashboards for executive visibility. I also coordinated supplier logistics and expense reconciliations with Finance.

Earlier, as Traffic Co-ordinator at Rogerwilco, I managed agency-wide workflow traffic and team capacity, maintaining a 100% on-time execution rate for cross-functional project deliverables. My experience also includes administrative support at Smollan & Mordor Capital, teaching and academic operations in Seoul, and intermittent hospitality operations in Cape Town.

Experience

Work history, roles, and key accomplishments

RS

ESL Head Teacher & Instructor

Raul & Paul English Institute & Jungchul Language School

Aug 2017 - Aug 2021 (4 years)

Served as Head Teacher at R&P, leading daily academic operations and facilitating regular staff meetings to align teaching strategies. Structured onboarding and training frameworks for new personnel.

Education

Degrees, certifications, and relevant coursework

Coursera logoCO

Coursera

Certificate, Artificial Intelligence

2026 - 2026

Completed Google AI Essentials certification.

ClickUp logoCL

ClickUp

Certificate, Project Management

2025 - 2026

Earned ClickUp Expert and Advanced AI certifications.

Udemy logoUD

Udemy

Certificate, Performance Management

2025 - 2025

Completed Performance Management Systems certification.

LL

LinkedIn Learning

Certificate, Emotional Intelligence

2025 - 2025

Completed Developing Your Emotional Intelligence certification.

Red & Yellow Creative School of Business logoRB

Red & Yellow Creative School of Business

Certificate, Digital Marketing

2023 - 2023

Digital Marketing Certificate focusing on business and stakeholder communications, CRM and workflow management, content strategy, and audience engagement.

University of Stellenbosch logoUS

University of Stellenbosch

Bachelor of Science, Human Biology

2014 - 2016

BSc in Human Biology with a major in Psychology, focusing on behavioral psychology, organizational dynamics, and interpersonal communication.

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