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jessica ferguson

@jessicaferguson1

Global Talent Acquisition Manager at Royal Cruise Line Ltd. who spearheaded hiring for a Bahamas Beach Club staffing 500+ team members.

Canada
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At Royal Cruise Line Ltd., I manage full-cycle recruitment and lead eight team members. I spearheaded recruiting for the grand opening of a Beach Club in The Bahamas, supporting a staffing complement of 500+ team members.

At Roche Pharmaceuticals, I partnered with hiring managers and global leaders on talent acquisition, onboarding, and recruiting strategies. I also helped implement reporting tools and dashboards and created compensation proposals, including immigration and relocation consultation for salary negotiations.

Earlier, I managed recruitment at Heineken Brewery and Atlantis Resort, and supported HR activities at the Inter-American Development Bank. My experience spans recruitment, onboarding, immigration, diversity and inclusion, employee relations, and training across union and non-union environments.

Experience

Work history, roles, and key accomplishments

RL
Current

Global Talent Acquisition Manager

Royal Cruise Line Ltd.

Sep 2023 - Present (3 years 2 months)

Manages full-cycle recruitment efforts from intake to offer, leading a team of 8 while overseeing industry engagements and data-driven insights. Spearheaded the grand opening of a Beach Club in The Bahamas with recruiting efforts to support a staffing complement of 500+ team members.

RP

Strategic Talent Acquisition Partner

Roche Pharmaceuticals

Jan 2022 - Aug 2023 (1 year 7 months)

Partnered with hiring managers and global leaders in USA, Canada, and Europe in an advisory role on talent acquisition, onboarding, recruitment strategies, performance consulting, diversity/inclusion, and succession planning. Provided supervision on the successful implementation of reporting tools and dashboards across the portfolio.

IB

Assistant to Country Representative/HRBP

Inter-American Development Bank

Jun 2020 - Jun 2021 (1 year)

Worked alongside global HR & Administrative Teams to support human resources activities including diversity and inclusion, recruitment, onboarding, training, employee and team building initiatives, and off-boarding. Provided guidance to operation managers and employees regarding contract offerings, training, diversity & inclusion best practices, employee relations, performance management, talent a

HB

Talent Acquisition Manager

Heineken Brewery

Aug 2019 - May 2020 (9 months)

Exclusively managed full-cycle recruitment processes from sourcing, interviewing, short-listing candidates, character screenings/references, negotiating and extending offers. Directed all onboarding efforts including immigration undertakings while managing orientation sessions and itineraries for all level hires within the corporate office, the brewery, and all 32 retail storefronts.

AR

Recruitment Manager

Atlantis Resort

Jun 2016 - Aug 2019 (3 years 2 months)

Drove end-to-end recruitment efforts for the largest private sector employer in The Bahamas with a staffing complement of over 7,000 employees. Identified and influenced the candidate experience by organizing numerous recruitment drives and job fairs, while managing internships and co-op job placements for students entering the hospitality sector.

BR

HR Coordinator

Baha Mar Resort

Dec 2013 - Nov 2015 (1 year 11 months)

Provided response and guidance to employees' inquiries, complaints, and requests, and provided support regarding in-company healthcare plans. Hosted recruitment engagements, made recommendations to management about staff placements, appointments, and talent management, and influenced candidate selection by formulating interview techniques tailored to designated roles.

Education

Degrees, certifications, and relevant coursework

MD

Master's Degree

Master's Degree, Organizational Learning & Leadership

Completed a Master's degree in Organizational Learning & Leadership in December 2019.

BD

Bachelor's Degree

Bachelor's Degree, Industrial & Organizational Psychology

Completed a Bachelor's degree in Industrial & Organizational Psychology in June 2013.

Tech stack

Software and tools used professionally

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