Mahima Chhabra

Drove full-cycle recruitment across North America for highly specialized and leadership roles, while also driving initiatives in employer branding, DEI, and hiring manager enablement. Successfully closed 6–8 positions per month, on average, during a period of global hiring slowdown, consistently delivering quality hires with speed.

Elevated recruiter effectiveness by building a direct sourcing model that reduced vendor dependency by 50%, improved recruiter credibility, and enabled direct hiring for key roles. Reduced time-to-fill from 40 to 25 days and offer drop ratio from 30% to 10% through enhanced candidate engagement, expectation setting, and a faster, more efficient recruitment workflow.

Managed end-to-end candidate searches across North America, including intake sessions, sourcing, screening, interviewing, communication with hiring teams, background checks, and offer negotiations. Led a group of 4 recruiters and mentored them on hiring best practices and strategies.

Supported the entire recruitment process from the intake/discovery session to conducting background checks and keeping the candidates warm. Designed the phone screening questionnaires and conducted the preliminary screenings.

Led the entire recruitment lifecycle for an average of 30 monthly positions for Corporate Functions at IndiGo. Awarded as the best employee for streamlining the recruitment process across corporate functions, leading to enhanced processes, reduced time to fill from 80 to 60 days, improved hiring metrics, and standardization of communication and templates.

Managed various human resources functions, contributing to the overall employee experience and organizational effectiveness. Supported recruitment initiatives and employee relations within the retail environment.

Completed a Master of Business Administration with a specialization in Human Resources. Focused on advanced HR strategies and practices relevant to modern business environments.

Obtained a Bachelor of Business Administration with a focus on International Business. Gained foundational knowledge in global business operations and management principles.