Open to opportunities

Ellesse Nay

@ellessenay

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Results-driven data specialist with over 10 years in healthcare.

United States

Message

What I'm looking for

I seek a role that values data integrity and offers opportunities for growth in healthcare.

I am a results-driven administrative specialist with over 10 years of experience managing provider records, EMR data entry, and clinical documentation. My expertise lies in ensuring data integrity and HIPAA compliance while executing remote workflows efficiently. I pride myself on my attention to detail, especially under time-sensitive conditions, which has been crucial in my roles.

Throughout my career, I have worked as a Clinical Support Specialist, Medical Scribe, Customer Experience Specialist, and Medical Language Specialist. In these positions, I have honed my skills in medical documentation, patient communication, and electronic medical records management. I am proficient in various EMR systems, including Epic, NextGen, and DAX, and I excel in delivering high-quality support to both patients and healthcare providers.

Experience

Work history, roles, and key accomplishments

Current

Clinical Support Specialist

Current

Clear Choice Transcription

Mar 2025 - Present (3 months)

Accurately documented healthcare provider notes, referrals, and treatment plans. Collaborated with quality assurance teams to ensure compliance and timely completion.

Quality Assurance

Medical Scribe

Phoenix MedCom

Mar 2023 - Jan 2025 (1 year 10 months)

Recorded virtual patient visits in real-time, ensuring thorough, accurate documentation. Assisted providers and administrative staff with efficient patient chart management.

Patient Charting Real Time Documentation

Customer Experience Specialist

Skritter

Dec 2018 - Feb 2023 (4 years 2 months)

Delivered personalized remote customer support, managing communications and follow-ups. Coordinated between users and technical teams to resolve issues quickly and professionally.

Customer Support Communication Technical Support Customer Service

Medical Language Specialist

MModal

Oct 2016 - Oct 2018 (2 years)

Edited and created patient reports, ensuring clarity and compliance with medical standards. Maintained clear communication supporting clinical workflows and record management.

Patient Reports Records Management

Education

Degrees, certifications, and relevant coursework

Unknown

Some College Coursework, General Studies

Undertook various college courses, building foundational knowledge in relevant academic areas.

Everett Community College

Certification, Medical Transcription

Completed a comprehensive program focused on medical transcription, gaining expertise in accurately documenting healthcare provider notes and clinical information.