Brittini Mcfadden

Placed medication orders accurately, coordinating with pharmacies and healthcare providers. Educated customers on insurance claims and utilization, improving understanding and satisfaction. Sustained top performance in key performance indicators (KPIs) such as customer retention, issue resolution time, and customer engagement.

Conducted patient intake and assessments, documenting medical histories and vital signs with precision and adhering to regulatory standards. Managed and updated electronic medical records (EMR), ensuring data accuracy and adherence to confidentiality regulations, including HIPAA compliance. Executed billing and coding tasks, accurately applying CPT and ICD codes to ensure proper insurance reimburs

Conducted patient intake and assessments, documenting medical histories and vital signs with precision and adhering to regulatory standards. Administered medications and performed basic diagnostic tests, following established medical guidelines and protocols. Managed and processed Workers' Compensation claims, ensuring timely and accurate submission of required documentation.

Managed patient insurance verification, ensuring accurate determination of eligibility and coverage for benefits in accordance with federal regulations and government policies. Processed and adjudicated claims, applying CPT and ICD codes accurately for billing and ensuring compliance with government reimbursement protocols. Handled complex billing and coding issues, including denials and appeals,

Supported orthopedic surgeons and healthcare providers during evaluations and procedures, adhering to regulatory standards and infection control protocols. Managed and updated electronic medical records (EMR), ensuring data accuracy, confidentiality, and regulatory compliance. Executed billing and coding tasks, applying CPT and ICD codes for orthopedic procedures, ensuring compliance with federal

Currently pursuing a Bachelor of Science in Information Technology with a specialization in Cybersecurity. Focusing on principles of network security, data protection, and threat mitigation.

Completed high school education, earning an Advanced High School Diploma. Focused on a comprehensive curriculum to prepare for further academic pursuits.

Completed vocational training to become a Certified Medical Assistant. Gained practical skills in patient care, medical administration, and clinical procedures.