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Jerry Varghese

@jerryvarghese

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M.S./PMP certified technical business analyst with 15 years experience.

United States

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What I'm looking for

I am seeking a collaborative environment where I can leverage my analytical skills and project management experience to drive impactful solutions.

I am a seasoned technical business analyst with over 15 years of experience in business analysis and decision-making. My expertise lies in facilitating customer meetings and building strong relationships with clients. I excel in communicating with both internal and external business units, ensuring that implementation efforts and technical solutions align with business needs.

Throughout my career, I have successfully managed various projects, including the deployment of performance monitoring toolsets for Veterans Affairs and leading business analysis for large-scale projects at the U.S. Department of State. My technical skills include extensive experience with UNIX, Oracle databases, SQL, PL/SQL, and Shell Scripting, which I leverage to translate complex business requirements into actionable technical solutions.

Experience

Work history, roles, and key accomplishments

Current

Portfolio Business Analyst Assistant Team Lead

Current

Booz Allen Hamilton

Dec 2021 - Present (3 years 7 months)

Managed the deployment of 100-200 performance monitoring toolsets (Splunk/Dynatrace/AppDynamics) for Veterans Affairs. Facilitated new hardware monitoring and health check meetings with Veterans Affairs customer and maintained relationships.

Splunk Dynatrace AppDynamics ServiceNow Scrum Quality Assurance Systems Engineering

Lead Business Systems Analyst

Aon Hewitt Associates / The Reed Group

May 2011 - Dec 2021 (10 years 7 months)

Gathered and analyzed data requirements for new implementations for clients. Coordinated requirements for data migration/interfaces and/or enhancements to existing data as deemed necessary by client.

SQL Tableau Data Migration Business Analysis Technical Requirements Quality Assurance

Lead Requirements Analyst

SSCI Corporation

Aug 2009 - May 2011 (1 year 9 months)

Managed/documented requirements for a large State Department project on facial recognition for US Passports and Visas screening at overseas posts. Coordinated SDLC and CMMI practice initiatives for several projects.

Oracle .NET SDLC Functional Specifications User Acceptance Testing

Production Support/Development Team Lead

Hewitt Associates

Jun 2008 - Apr 2009 (10 months)

Led a group of about 10-12 offshore production support and development technical resources. Managed and participated in QA and User Acceptance Testing for projects and bug fixes.

Payroll Benefits QA User Acceptance Testing SLA Management Disaster Recovery

Business Systems Analyst Technical Project Lead

Wachovia Corporation / Hewitt Associates

Jul 2000 - Jun 2008 (7 years 11 months)

Led several HR Outsourcing IT projects for Wachovia including CDS (Central Data Repository) and conversion of HR call center case management system. Performed data modeling and created data interfaces from PeopleSoft to various customers at Wachovia.

Peoplesoft Data Modeling QA User Acceptance Testing Disaster Recovery Tivoli Service Desk

Education

Degrees, certifications, and relevant coursework

University of Tennessee

Bachelor of Science, Biology

Completed a Bachelor of Science degree with a focus on Biology. The curriculum provided a strong foundation in scientific principles and research methodologies.

University of North Carolina, Charlotte

Master of Science, Computer Science

Pursued a Master of Science degree in Computer Science. This program enhanced my technical skills and understanding of advanced computing concepts.

Project Management Institute (PMI)

Certification, Project Management

Obtained the Project Management Professional (PMP) Certification from the Project Management Institute. This certification validates expertise in project management principles and practices.

Scratch Academy

Certification, Disc Jockey

Completed the Professional Disc Jockey Certification at Scratch Academy. This program provided comprehensive training in DJing techniques and music production.