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@deonpatton
Results-driven Senior Business Analyst with over 15 years of experience.
I am a results-driven Senior Business Analyst with over 15 years of experience leading strategic analysis and delivering innovative technology-driven solutions. My proven success in driving process optimization and managing large-scale system implementations has allowed me to align business goals with scalable technology solutions effectively. I am well-versed in Agile, Scrum, and Waterfall methodologies, and hold certifications in Salesforce Database Management and Business Analysis Professional.
Throughout my career, I have collaborated across departments to achieve measurable improvements in operational efficiency and stakeholder satisfaction. At Exigent Services LLC, I developed a centralized repository for postvention resources, enhancing response times for service members and families. My key accomplishments include designing an innovative database that reduced resource access times by 30% and improving project outcomes by 37% through documentation refinement at Bank of America.
My educational background includes an MBA in Business Management from The University of Phoenix and a Bachelor's degree in Business from American Intercontinental University. I am passionate about leveraging my expertise to create documentation libraries, coordinate with stakeholders, and align solutions with organizational goals and compliance standards.
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Work history, roles, and key accomplishments
Exigent Services LLC
Jul 2024 - Present (1 year 4 months)
Developed a centralized repository for postvention resources, enhancing response times for service members and families. Coordinated post-incident support and created clear, actionable reports for military leadership. Designed an innovative database that reduced resource access times by 30%.
Bank of America
Oct 2022 - Dec 2023 (1 year 2 months)
Led implementation of M365 initiatives and managed technical documentation for cross-functional teams. Optimized JIRA boards, increasing team collaboration and workflow efficiency. Improved project outcomes by 37% through documentation refinement.
Wells Fargo
May 2022 - Oct 2022 (5 months)
Conducted QA testing and developed automated test scripts for data-driven projects. Produced dynamic reports leveraging SQL, driving leadership insights. Reduced report generation time by 35%.
Sodexo
Sep 2013 - Jul 2019 (5 years 10 months)
Streamlined technology procurement processes, delivering $350,000 in annual savings. Oversaw sales data management and presented actionable insights using Salesforce. Designed an RFP process improving vendor SLA compliance by 33%.
Degrees, certifications, and relevant coursework
Master of Business Administration, Business Management
Bachelor of Business, Business Management
Software and tools used professionally
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