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Neetha Tummala

@neethatummala

Experienced Business Analyst and Scrum Master in financial services.

United States
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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and continuous improvement, where I can contribute to impactful projects and grow professionally.

With over 16 years of experience as a Business Analyst and Scrum Master, I have honed my skills in the Banking, Mortgage, and Financial sectors, as well as in Federal and State government projects. My expertise lies in Agile methodologies, particularly Scrum and Kanban, where I have successfully led teams to enhance productivity and streamline processes.

At Bank of America, I spearheaded initiatives that improved operational strategies for monitoring over 400 applications, reducing cycle time by 25% and compliance risks by 40%. My ability to collaborate with cross-functional teams and manage complex projects has consistently resulted in increased efficiency and successful project delivery. I am passionate about leveraging my project management and leadership skills to drive transformation and deliver exceptional results.

Experience

Work history, roles, and key accomplishments

BA
Current

Vice President, Senior Technology Services Lead

Bank of America

May 2017 - Present (8 years 2 months)

Headed and provided program support for the Monitoring/Telemetry shared services team to devise an operational strategy ensuring comprehensive monitoring for over 400 applications during critical incidents. Enforced Kanban principles as a scrum master that reduced the Cycle time by 25% which increased the team’s throughput in less than 9 weeks. Led the team’s adaptation of JIRA which reduced the t

PS

Business Analyst

Purisolve Inc. Internal Revenue Service

Feb 2016 - Present (9 years 5 months)

Responsible for developing user stories, requirements, business process flows, business process models, test plans and test cases for an enterprise solution. Worked closely with SMEs to identify and analyze core requirements and key features of the ongoing project. Utilized Rational Jazz for requirements management and change management.

CS

Business Analyst and QA Analyst

CSG Government Solutions

Jun 2012 - Present (13 years 1 month)

Served on multiple government projects, including UI and Tax Requirements Development and NASWA Data validation. Created Business Requirements Document (BRD) and System Requirements Specification (SRS) for functional and non-functional tasks. Involved in User Acceptance Testing, Integration, Regression testing, and Adhoc testing for a healthcare portal.

IC

Business Analyst

IAG Consulting

Mar 2012 - Present (13 years 4 months)

The project involved redesigning outdated mainframe-based unemployment insurance benefits and tax systems for WYCAN Consortium states. Documented and analyzed business requirements, functional requirements, system capabilities, and detailed design. Used RUP process to conduct Data Analysis and extensively used Rational RequisitePro.

WM

Business - QA Analyst/Product Owner

Wells Fargo Home Mortgage

Jul 2011 - Present (14 years)

Enhanced Quality Review Systems for Wells Fargo Real Estate Owned and Short Sale Divisions and Default Liquidation Servicing. Conducted individual and group (JAD) sessions with business stakeholders and technical units. Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop.

IL

Consulting Business Analyst

IAG Consulting (US Department of Labor)

Jun 2010 - Present (15 years 1 month)

Redesigned outdated mainframe-based unemployment insurance benefits and tax systems for AWIN Consortium states, including migration of legacy systems. Conducted interviews with key business users to collect requirements and business process information. Prepared Business process models using process capture tools.

AM

Business Analyst/ Project Coordinator

AMGEN

Jun 2009 - Present (16 years 1 month)

The project involved Retirement/Upgrade of applications, aiming to reduce hard and soft costs. Migrated existing applications to new environments as necessary. Coordinated project activities to ensure successful application retirement and upgrades.

Education

Degrees, certifications, and relevant coursework

JU

JNTU University

Bachelors in Technology, Computer Science

Completed a Bachelor's degree in Technology with a specialization in Computer Science. The program provided a strong foundation in various aspects of computer science.

Tech stack

Software and tools used professionally

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Neetha Tummala - Vice President, Senior Technology Services Lead - Bank of America | Himalayas