yolanda Presnell

Manage change requests and SAFe Agile delivery for CIAM services, resolved 26 vulnerabilities and led YubiKey deployment with accompanying disaster recovery and technical runbooks. Coordinate PI planning, author Confluence documentation, and present sprint status to management.

Developed Unix and SQL code, created onboarding guides, and revised scope/test scripts, contributing to a 15% reduction in software defects and supporting claim data reviews and troubleshooting.

Facilitated Scrum ceremonies and translated business data requirements into data source mappings for Big Data implementation while documenting data lineage and metadata to improve team delivery.

Facilitated Scrum ceremonies, managed JIRA tasking, developed test plans and performed SIT/UAT to deliver system upgrades while tracking sprint velocity and protecting team capacity.

Analyzed requirements, defined source-to-target mappings, performed data cleansing and managed change tracking to meet SLAs during system migrations and enhancements.

Translated client requirements into technical specifications and coordinated cross-functional meetings to deliver balanced solutions and improve testability for projects.

Led solution design, vendor negotiations, and project delivery including MS Project planning and cross-functional integration, securing governance approvals and managing infrastructure requirements.

Managed multiple programs and project plans, maintained budgets ($50K–$250K), coordinated deployments across sites, and implemented Agile practices with JIRA/Confluence for tracking and testing.

Served as liaison between business and technical teams, authoring user stories, managing product backlog in JIRA, and creating test plans and status reports for service request implementations.

Managed financial aspects of enhancement programs and GBCs, reworked project budgets starting at $100K, and delivered monthly budget reports and financial training for PMs.

Assisted data migration to SAP MM, managed master data and MRP comparisons, and supported migration from mainframe to client-server systems while facilitating training sessions.

Built and enhanced healthcare software (IDX FlowCast/ImageCast), performed system design and testing, and produced user guides while tracking customizations and defects through SDLC processes.

Managed multiple revenue-generating technical projects (~$3M), transitioned teams to Agile, led cross-functional teams up to 25 members, and produced EVM and sprint burn-down reporting.

Managed IT projects for BellSouth with SDLC and EVM, prepared charters and risk plans, performed QA and SOX audits, and coordinated project planning and testing activities.

Led a team of five developers in healthcare software, ensured carrier data transmission accuracy, and mentored developers on FoxPro edits and implementations for SSRs.

Completed a Master of Business Administration at Keller Graduate School of Management from September 2013 to December 2014.

Completed a Master of Project Management at Keller Graduate School of Management from January 2007 to April 25, 2008.

Earned a Bachelor of Science in Computer and Information Science with a minor in Business Management from January 1988 to June 1993.