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Jenny SJS
Open to opportunities

Jenny S

@jennys1

I manage global learning programs, training operations, LMS delivery, and stakeholder enablement using data-driven and AI-enabled tools.

Zimbabwe
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What I'm looking for

I'm looking to lead global learning and enablement programs where I can improve training operations, LMS delivery, stakeholder outcomes, and customer engagement through data-driven and AI-enabled tools.

I'm managing global learning and development projects at Siemens, enabling Sales, Customer Success teams, and partners through structured learning and enablement programs.

I coordinate end-to-end learning programs, gather requirements, translate business needs into measurable outcomes, and govern timelines, workflows, and stakeholder communication. I also support virtual and LMS-based delivery, maintain learning content, and evaluate participant feedback to improve program impact.

Previously, I coordinated training at Veritas Technologies, NICE, and Symantec, building on extensive experience in training needs analysis, customer service, stakeholder management, risk management, and customer experience.

I'm a PMP-certified project and learning program professional who applies adult learning principles, data-driven program management, LMS platforms, and AI-enabled tools to improve learning operations and stakeholder outcomes.

Experience

Work history, roles, and key accomplishments

Siemens logoSI
Current

Project Program Coordinator

Apr 2025 - Present (1 year 4 months)

Managing L&D projects enabling Global Sales and Customer Success teams and partners, supporting effective customer engagement and digital transformation outcomes through structured learning and enablement programs.

Coordinating and managing end-to-end learning programs in partnership with the Learning Programs Manager, ensuring relevance, timeliness, and learner engagement.

Leading learning requ

Symantec logoSY

Principal Customer Hub Agent

Oct 2008 - Oct 2015 (7 years)

Worked as Principal Customer Hub Agent at Symantec.

IBM logoIB

Sr. Customer Service Representative

Feb 2007 - Jul 2007 (5 months)

Worked as Sr. Customer Service Representative at IBM.

Education

Degrees, certifications, and relevant coursework

Jenny hasn't added their education

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Tech stack

Software and tools used professionally

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