Open to opportunities

Brett Miller

@brettmiller

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Skilled Learning Management System Administrator with over a decade of experience.

Zimbabwe

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What I'm looking for

I am looking for opportunities that allow me to leverage my training expertise and project management skills in a collaborative environment, focusing on professional growth and impactful training solutions.

I am a highly flexible and detail-oriented Learning Management System Administrator with over a decade of experience in developing, delivering, and administering virtual training programs. My expertise lies in instructional design, course development, and the administration of e-Learning training programs. I excel in collaborative environments and consistently meet deadlines, ensuring that training resources are effectively utilized by the insurance field force.

In my current role at The Knights of Columbus, I administer a multifaceted learning management system that houses all training resources. I lead virtual and in-person training seminars, provide support to end users, and create procedural documents to enhance user experience. My previous experience as a Manager of Sales and Reporting Data Governance has equipped me with strong project management skills, allowing me to oversee production reports and ensure data integrity across various departments.

Experience

Work history, roles, and key accomplishments

Current

LMS Administrator – Training Specialist

Current

The Knights of Columbus

Jan 2023 - Present (2 years 5 months)

Administered a multifaceted learning management system (LMS) housing all training resources for the insurance field force. Led instructional design, course development, implementation, and administration of e-Learning training programs. Provided support and training to end-users on the LMS and advised on proper utilization of enhancements and training tools.

LMS Instructional Design E Learning Training Delivery Vendor Management Reporting User Support Procedural Documentation Adobe Photoshop

Manager of Sales and Reporting

The Knights of Columbus

Jan 2017 - Jan 2023 (6 years)

Oversaw production reports to maintain and ensure data integrity, collaborating with the insurance field force to resolve issues related to production-based incentives and commission payments. Evaluated enterprise impact of requests for new reports and enhancements, assessing implications and prioritizing implementation. Analyzed the impact of new products and modifications to operational processe

Data Governance Project Management Data Integrity Process Improvement Impact Assessments Microsoft Excel Microsoft PowerPoint Pinpoint Global LMS Platform

Benefits Coordinator

The Knights of Columbus

Jan 2012 - Jan 2017 (5 years)

Managed, supervised, and updated healthcare benefits for insurance personnel, coordinating compliance and regulatory training. Guided users through step-by-step training processes and monitored reporting to ensure regulatory compliance. Served as an intermediary between users and vendors to address training issues.