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Amanda Salazar-Najjar

@amandasalazar-najjar

Strategic Learning & Development Executive with 15+ years of experience.

Zimbabwe
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What I'm looking for

I am looking for a role that fosters continuous learning and leadership development, where I can drive impactful learning initiatives aligned with business goals.

I am a Strategic Learning & Development Executive with over 15 years of experience leading enterprise-wide learning transformations across various sectors, including SaaS, healthcare, and energy. My proven track record demonstrates my ability to align learning and development initiatives with business strategies, driving performance and workforce readiness. I am recognized for cultivating a culture of continuous learning and leadership development, enhancing both customer and employee engagement.

In my current role as Senior Learning & Development Manager at SafeSend, I lead the enterprise-wide L&D strategy, achieving a 95% satisfaction rate among customers and employees. I have successfully implemented a global customer-facing LMS, resulting in a 45% increase in course completion rates. My experience includes managing cross-functional teams, optimizing learning KPIs, and overseeing significant learning initiatives that have improved workforce productivity by 30%.

Experience

Work history, roles, and key accomplishments

SC
Current

Senior, Learning & Development Manager

SafeSend (A Thomson Reuters Company)

Jan 2024 - Present (1 year 7 months)

Led enterprise-wide L&D strategy, driving measurable impact across employee and customer learning initiatives. Designed, developed, and delivered all learning programs, achieving a 95% satisfaction rate among customers and employees.

RG

Learning and Development Consultant

RGP

Aug 2023 - Jan 2024 (5 months)

Designed and delivered tailored L&D solutions for external clients, driving measurable improvements in system adoption, onboarding efficiency, and self-service capabilities. Customized training programs to enhance system utilization and operational efficiency, improving client satisfaction and performance.

EP

Director, Learning and Development

Empower Pharmacy

Oct 2022 - Jul 2023 (9 months)

Led the strategic development and execution of enterprise-wide learning initiatives to support rapid organizational growth, leadership development, and operational excellence. Established a company-wide L&D strategy aligned with growth objectives, resulting in a 42% increase in workforce productivity.

NI

Manager, Nintex Learning

Nintex

Sep 2021 - Sep 2022 (1 year)

Led global customer learning strategy, driving engagement, efficiency, and measurable ROI through data-driven, innovative learning experiences. Directed the global L&D strategy, optimizing instructional design, learning analytics, and engagement tactics, resulting in a 40% increase in customer training efficiency.

CE

Corporate Training Specialist III

CVR Energy

Aug 2018 - Sep 2021 (3 years 1 month)

Designed and delivered innovative learning solutions to enhance leadership development, onboarding, and performance alignment across the organization. Developed and launched a leadership development program that accelerated promotion readiness, strengthened the leadership pipeline by 47%, and raised participant satisfaction scores from 3.2 to 4.7.

MS

Educator II

Memorial Hermann Health System

Mar 2016 - Jul 2018 (2 years 4 months)

Developed and delivered impactful internal training programs to support onboarding, compliance, and workforce development across the healthcare system. Designed and delivered high-impact internal training programs, including New Employee Onboarding, reducing onboarding time by 25% and improving effectiveness.

NV

Training Specialist / Oracle Instructor

National Oilwell Varco

Feb 2008 - Mar 2016 (8 years 1 month)

Led global Oracle training initiatives, enhancing system proficiency, reducing errors, and expanding training capabilities across international teams. Developed and delivered global Oracle training programs, resulting in a 63% reduction in system errors and improved user proficiency.

Education

Degrees, certifications, and relevant coursework

Grand Canyon University logoGU

Grand Canyon University

Bachelor of Science, Business Administration and Management

Grade: Cum Laude

Activities and societies: Association for Talent Development (National Chapter – 2018-Current, Houston Regional Chapter – 2018-Current); AFPM- American Fuel & Petrochemical Manufacturers (Immersive Learning Group 2018- 2021, Workforce Training & Development 2018- 2021)

Graduated Cum Laude and was recognized on the Dean's List. Inducted into Delta Mu Delta, the Honor Society for Business Programs.

Tech stack

Software and tools used professionally

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Amanda Salazar-Najjar - Senior, Learning & Development Manager - SafeSend (A Thomson Reuters Company) | Himalayas