Open to opportunities

Chisom Unah

@chisomunah

Message

I am a customer support representative and virtual assistant delivering reliable remote support.

Nigeria

Message

What I'm looking for

I seek a remote or hybrid customer-facing/admin role where I can apply my VA and support skills, use tools like Google Workspace/Trello/Notion, and grow while offering dependable, timely service (open to night/weekend shifts).

I am a customer support and virtual assistant with hands-on experience in front desk operations, data entry, and administrative support across remote and hybrid settings. I completed training through the ALX Virtual Assistant Program and supported offices including a Ministry of Health, where I handled client communication, document organization, and daily administrative workflows.

I excel at using Google Workspace, Trello, and Notion to streamline communication and keep teams organized. I am dedicated to delivering excellent customer experiences, resolving queries promptly, and adapting to new tools and schedules, including night and weekend shifts.

Experience

Work history, roles, and key accomplishments

Front Desk Assistant

Ministry of Health

Jan 2023 - Jan 2024 (1 year)

Managed front desk operations, handled phone inquiries, and performed data entry for the Commissioner's office while maintaining organized records and supporting administrative workflows.

Customer Support Data Entry Document Management Phone Support Google Workspace Notion Trello Administrative Support Time Management

Front Desk Administrator

Redstoriesng

Jan 2021 - Jan 2022 (1 year)

Responded to customer queries via phone and email, coordinated internal communications, and streamlined administrative workflows to ensure timely resolutions and follow-ups.

Customer Support Administrative Support Internal Communications Google Workspace Trello Notion Problem Solving Remote Collaboration

Cashier / Admin Officer

Ezionye Enterprise

Jan 2020 - Jan 2021 (1 year)

Handled cash transactions and daily reconciliation, assisted with reporting and record keeping, and supported administrative functions in a fast-paced environment.