At Robillard Inc., I advanced from work-study bookkeeper and administrative assistant to Office Manager and COO, supporting accounting and client administration for a commercial plumbing, mechanical and HVAC contractor.
I converted the company from cash-basis to accrual accounting in Jonas Premier, establishing account-coding, product-coding, trial-balance, and opening-balance processes. I also reconciled approximately $2 million per month and handled accounts payable, receivables, and vendor compliance.
I designed field-to-office workflows, documentation standards, handbooks, and electronic filing systems, then trained accounting, field, and office teams to use them. I also implemented AI tools and workflow automation for administrative, documentation, and accounting processes.
I coordinated commercial and industrial project administration, including AIA pay applications and schedule-of-values billing in Textura and GCPay. I explain contract, insurance, billing, and closeout requirements in plain language so clients understand their next steps.
