jennifer galvez

Conducted cold calling and lead generation campaigns, scheduled appointments, and performed accurate data entry for various projects, demonstrating strong communication and multitasking skills.

Provided payment assistance and Bitcoin product information, delivering technical and customer support through various channels.

Managed appointment scheduling and social media, handled inventory tracking, and performed various administrative functions, showcasing strong organizational skills.

Provided technical support and fraud prevention services, handling inquiries via phone, email, and chat, while ensuring customer satisfaction.

Monitored calls and generated performance reports, created training materials, and conducted agent meetings to improve service quality.

Processed payments, managed account inquiries, and provided product troubleshooting for Capital One Bank and PlayStation accounts.

Handled loan inquiries, payment arrangements, and collections, providing exceptional customer service and support.

Managed appointment scheduling and social media. Handled inventory tracking and multitasked administrative functions.