At TripShot, I manage concurrent SaaS implementations, including enterprise transit technology deployments spanning software, hardware, and client migrations. I guide customers from discovery and planning through launch and post-go-live transition.
I partner with executive and operational stakeholders to understand business goals, identify risks, and align expectations. I also work with Product, Engineering, Operations, Customer Success, Support, and vendors to deliver integrated solutions.
As an Implementation Project Manager at TripShot, I standardized scalable implementation processes that reduced deployment timelines from several months to as little as 4–8 weeks. I also managed milestones, risks, dependencies, and customer deliverables using Monday.com.
Earlier, I implemented transit technology and route management solutions at Routematch and Ineo Systrans USA Inc. At Routematch, I supported a transit agency’s transition from manual processes to software adoption through change management, training, and hands-on customer support.
