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Rodney St Louis

@rodneystlouis

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Change management professional with expertise in business transformation.

United States

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What I'm looking for

I seek a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am a Change Management and Business Transformation Professional with over 10 years of experience in implementing and managing organizational changes that enhance performance and revenue. My career has been dedicated to transforming organizational pain points into efficient self-service knowledge centers and workflows. I excel in process improvement, strategic planning, and stakeholder relations, ensuring that projects align with business strategies and operational goals.

In my most recent role as Implementation Manager at BoardPackager, I successfully reduced software implementation timelines by over 50% and improved operational efficiency across diverse business units. My leadership in onboarding new accounts and optimizing workflows has generated significant revenue growth and enhanced user satisfaction. I have a proven track record of managing complex projects and fostering collaboration among cross-functional teams to achieve strategic objectives.

With certifications in Product Ownership and Project Management Essentials, I am committed to continuous professional development. I thrive in environments that challenge me to drive change and improve processes, and I am passionate about leveraging data-driven decisions to support client success and organizational growth.

Experience

Work history, roles, and key accomplishments

Implementation Manager

BoardPackager

Mar 2022 - Feb 2023 (11 months)

Spearheaded the reduction of software implementation timelines by over 50% within 90 days, decreasing onboarding backlog by 150 buildings in 6 months, and leading a team of 5 Implementation Coordinators to onboard 40 new accounts while supporting 60+ partners. Led end-to-end SaaS implementation, including needs assessment, customization, data migration, system integration, user training, and post-

SaaS Implementation Monday.Com Workflow Optimization Data Migration System Integration User Training Project Management Stakeholder Management Risk Management Business Strategy

Senior Implementation Associate

Teesnap, LLC

Jan 2016 - Apr 2020 (4 years 3 months)

Managed the comprehensive implementation of a Golf POS and full ERP system, encompassing requirements gathering, customization, data migration, system integration, on-site user training; enhanced operational performance, business processes across 600+ accounts. Designed a self-service knowledge center used by 60 employees and 600+ clients, including technical SOPs and a Software User Guide, result

ERP Systems Data Migration System Integration User Training Change Management Client Success Process Improvement SOPs

Operations Manager

The Hertz Corporation

Jul 2010 - Dec 2015 (5 years 5 months)

Collaborated with internal and external stakeholders to enhance operations; managed 30+ yearly partnerships with various businesses, fostering collaboration and successful implementations, aiding in overseeing 5 downtown locations generating $1M+ each annually. Transformed business data and insights into actionable insights to drive business strategy forward; facilitated year-over-year branch reve

Business Strategy Revenue Financial Management Business Analytics Operations Management Marketing Upselling

Education

Degrees, certifications, and relevant coursework

University of Central Florida

Bachelor of Science, Marketing

Focused on developing a strong understanding of market dynamics, consumer behavior, and strategic business initiatives. Completed relevant coursework in Business Management and Organizational Leadership to enhance skills in leading and managing teams effectively.