Open to opportunities

jennifer Booth

@jenniferbooth

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Dedicated customer advisor with extensive experience in client relations.

United Kingdom

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What I'm looking for

I am looking for a role that values customer engagement and offers opportunities for professional growth.

I am a dedicated customer advisor with a strong background in client relations and support. My experience spans over several years in various roles, where I have honed my skills in communication, problem-solving, and customer service. At Santander, I successfully assisted customers with their banking needs, ensuring a high level of satisfaction and loyalty.

Prior to my role at Santander, I served as a Learning Facilitator at Castle Don School, where I contributed to the educational development of students. My journey began as a Gyrn Goch Driver, where I provided transportation for children with special needs, demonstrating my commitment to community service. My extensive experience in customer-facing roles has equipped me with the ability to handle diverse situations with empathy and professionalism.

Experience

Work history, roles, and key accomplishments

Customer Advisor

Santander

Apr 2022 - Jan 2024 (1 year 9 months)

Provided comprehensive financial advice and support to customers, ensuring their needs were met efficiently. Managed customer accounts and resolved inquiries, contributing to high customer satisfaction.

Customer Service Financial Advice Account Management Problem Solving Communication

Learning Facilitator

Castle Don School Ty R Felin

Sep 2019 - Feb 2021 (1 year 5 months)

Facilitated learning activities and provided educational support to students. Developed and implemented engaging learning strategies to enhance student comprehension and participation.

Curriculum Development Classroom Management Mentoring

Driver

Gyrn Goch

Apr 2016 - Jul 2019 (3 years 3 months)

Provided safe and reliable transportation for children with special needs. Ensured timely pick-up and drop-off, adhering to all safety regulations and individual care requirements.

Route Planning Time Management

Cashier/Counter Manager

Barclays Bank

Apr 2005 - Sep 2015 (10 years 5 months)

Managed daily cash transactions and provided counter services to bank customers. Oversaw counter operations, ensuring accuracy and efficiency in all financial dealings.

Customer Service Team Leadership Banking Operations