ZZ
Open to opportunities

Zahira Zaman

@zahirazaman

Dedicated financial advisor with strong organizational and communication skills.

United Kingdom

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a determined individual with a strong organizational ability and a flexible approach to work. My experience as a financial advisor at Capita Lloyds Banking has honed my skills in collections and customer interaction, allowing me to effectively assist clients in navigating their financial needs. I pride myself on giving my 100% in every task, ensuring that I contribute positively to my team and the organization.

Throughout my career, I have developed a solid foundation in customer service and support roles, including positions at Primark and various educational placements. My ability to communicate effectively with diverse age groups has been instrumental in my success, whether I am advising clients or engaging with children in educational settings. I am currently pursuing a National Diploma in Dental Nursing, which reflects my commitment to continuous learning and professional growth.

Experience

Work history, roles, and key accomplishments

PR

Retail Assistant

Primark

May 2018 - Mar 2023 (4 years 10 months)

Managed customer transactions, including operating tills and processing payments. Ensured the store was presentable and assisted customers with their shopping needs.

LG

Pre-sales Advisor

Limitless Digital Group

Sep 2021 - Dec 2021 (3 months)

Served as a pre-sales advisor, assisting potential clients with product information and solutions. Supported the sales team by preparing necessary documentation and presentations.

NT

Test and Trace Advisor

NHS Test and Trace

Apr 2021 - May 2021 (1 month)

Worked as a test and trace advisor, providing essential information and guidance to individuals. Contributed to public health efforts by accurately recording and relaying critical data.

WU

Nursery Placement

Whitefield Infant School and Nursery Unit

Feb 2018 - Jun 2018 (4 months)

Undertook a placement where I followed school policies and procedures. Planned and led various activities while ensuring the safety of children.

WS

Nursery Placement

Walton Lane Nursery School

Sep 2017 - Jan 2018 (4 months)

Planned and led engaging activities for children, ensuring their safety at all times. Followed established policies and procedures, serving as a positive role model.

BN

Nursery Placement

Beacon Day Nursery

Sep 2016 - Jun 2017 (9 months)

Followed policies and procedures, ensuring the safety of children and supervising them during lunch. Led various activities and met children's individual needs, while also assisting with cleaning.

HS

Teaching Assistant Placement

Holy Saviour's Primary School

Feb 2016 - Jun 2016 (4 months)

Met children's individual needs, led small groups, and assisted with reading. Ensured children's safety and planned and led activities while working alongside the class teacher.

BS

Teaching Assistant Placement

Bradley Primary School

Sep 2015 - Jan 2016 (4 months)

Followed school policies and procedures, leading small groups and assisting with reading. Ensured the safety of children and planned and led observations.

Education

Degrees, certifications, and relevant coursework

HE

Harriet Ellis

National Diploma in Dental Nursing, Dental Nursing

Currently pursuing a National Diploma in Dental Nursing. This program focuses on the practical and theoretical aspects of dental assistance.

MC

Marsden Heights Community College

GCSE, Sport, Science, Religious Education, Business and Communication, ICT

Grade: Pass (BTEC Sport), Pass (BTEC Science), C (Religious Education), D (Business and Communication), C (ICT)

Achieved a BTEC Level 2 Diploma in Sport and a BTEC Level 2 Diploma in Science. Also obtained qualifications in Religious Education, Business and Communication, and ICT.

Nelson and Colne College logoNC

Nelson and Colne College

Cache Level 3, Teaching and Learning Support

Grade: C (Cache Level 3), Pass (Cache Level 3 Technical Diploma)

Obtained a Cache Level 3 Technical Diploma in Teaching and Learning Support. This qualification focused on preparing for a role as a teaching assistant.

Leeds Beckett University logoLU

Leeds Beckett University

Bachelor's Degree, Teaching and Education

Grade: 2:2

Studied Teaching and Education, gaining a comprehensive understanding of pedagogical theories and practices. This program prepared for a career in the education sector.

Nelson and Colne College logoNC

Nelson and Colne College

Cache Level 3 Diploma, Childcare and Education

Grade: B (Cache Level 3 Diploma), Level 5 (GCSE English)

Completed a Cache Level 3 Diploma in Teaching and Learning Support. Also achieved a GCSE in English.

Nelson and Colne College logoNC

Nelson and Colne College

BTEC & GCSE, Applied Science, Maths, English

Grade: Pass (BTEC Applied Science), C (GCSE Maths), Pass (Level 2 Functional Skills English)

Completed a BTEC Level 2 Diploma in Applied Science and achieved a GCSE in Maths. Also obtained a Level 2 Functional Skills qualification in English.

Tech stack

Software and tools used professionally

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Zahira Zaman - Financial Advisor - Capita Lloyds Banking | Himalayas