Zahira Zaman
@zahirazaman
Dedicated financial advisor with strong organizational and communication skills.
What I'm looking for
I am a determined individual with a strong organizational ability and a flexible approach to work. My experience as a financial advisor at Capita Lloyds Banking has honed my skills in collections and customer interaction, allowing me to effectively assist clients in navigating their financial needs. I pride myself on giving my 100% in every task, ensuring that I contribute positively to my team and the organization.
Throughout my career, I have developed a solid foundation in customer service and support roles, including positions at Primark and various educational placements. My ability to communicate effectively with diverse age groups has been instrumental in my success, whether I am advising clients or engaging with children in educational settings. I am currently pursuing a National Diploma in Dental Nursing, which reflects my commitment to continuous learning and professional growth.
Experience
Work history, roles, and key accomplishments
Financial Advisor
Capita Lloyds Banking
Mar 2023 - Oct 2024 (1 year 7 months)
Worked as a financial advisor specializing in collections. Provided guidance and support to clients regarding their financial obligations.
Retail Assistant
Primark
May 2018 - Mar 2023 (4 years 10 months)
Managed customer transactions, including operating tills and processing payments. Ensured the store was presentable and assisted customers with their shopping needs.
Pre-sales Advisor
Limitless Digital Group
Sep 2021 - Dec 2021 (3 months)
Served as a pre-sales advisor, assisting potential clients with product information and solutions. Supported the sales team by preparing necessary documentation and presentations.
Test and Trace Advisor
NHS Test and Trace
Apr 2021 - May 2021 (1 month)
Worked as a test and trace advisor, providing essential information and guidance to individuals. Contributed to public health efforts by accurately recording and relaying critical data.
Nursery Placement
Whitefield Infant School and Nursery Unit
Feb 2018 - Jun 2018 (4 months)
Undertook a placement where I followed school policies and procedures. Planned and led various activities while ensuring the safety of children.
Retail Assistant
Boundary Mill
Jan 2016 - Mar 2018 (2 years 2 months)
Assisted with general retail operations and provided customer support. Contributed to maintaining an organized and welcoming shopping environment.
Nursery Placement
Walton Lane Nursery School
Sep 2017 - Jan 2018 (4 months)
Planned and led engaging activities for children, ensuring their safety at all times. Followed established policies and procedures, serving as a positive role model.
Nursery Placement
Beacon Day Nursery
Sep 2016 - Jun 2017 (9 months)
Followed policies and procedures, ensuring the safety of children and supervising them during lunch. Led various activities and met children's individual needs, while also assisting with cleaning.
Teaching Assistant Placement
Holy Saviour's Primary School
Feb 2016 - Jun 2016 (4 months)
Met children's individual needs, led small groups, and assisted with reading. Ensured children's safety and planned and led activities while working alongside the class teacher.
Teaching Assistant Placement
Bradley Primary School
Sep 2015 - Jan 2016 (4 months)
Followed school policies and procedures, leading small groups and assisting with reading. Ensured the safety of children and planned and led observations.
Education
Degrees, certifications, and relevant coursework
Harriet Ellis
National Diploma in Dental Nursing, Dental Nursing
Currently pursuing a National Diploma in Dental Nursing. This program focuses on the practical and theoretical aspects of dental assistance.
Marsden Heights Community College
GCSE, Sport, Science, Religious Education, Business and Communication, ICT
Grade: Pass (BTEC Sport), Pass (BTEC Science), C (Religious Education), D (Business and Communication), C (ICT)
Achieved a BTEC Level 2 Diploma in Sport and a BTEC Level 2 Diploma in Science. Also obtained qualifications in Religious Education, Business and Communication, and ICT.
Nelson and Colne College
Cache Level 3, Teaching and Learning Support
Grade: C (Cache Level 3), Pass (Cache Level 3 Technical Diploma)
Obtained a Cache Level 3 Technical Diploma in Teaching and Learning Support. This qualification focused on preparing for a role as a teaching assistant.
Leeds Beckett University
Bachelor's Degree, Teaching and Education
Grade: 2:2
Studied Teaching and Education, gaining a comprehensive understanding of pedagogical theories and practices. This program prepared for a career in the education sector.
Nelson and Colne College
Cache Level 3 Diploma, Childcare and Education
Grade: B (Cache Level 3 Diploma), Level 5 (GCSE English)
Completed a Cache Level 3 Diploma in Teaching and Learning Support. Also achieved a GCSE in English.
Nelson and Colne College
BTEC & GCSE, Applied Science, Maths, English
Grade: Pass (BTEC Applied Science), C (GCSE Maths), Pass (Level 2 Functional Skills English)
Completed a BTEC Level 2 Diploma in Applied Science and achieved a GCSE in Maths. Also obtained a Level 2 Functional Skills qualification in English.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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