Jennifer Amat-Perez
@jenniferamatperez
Aspiring healthcare administrator with strong customer service skills.
United StatesWhat I'm looking for
I am currently pursuing my degree in Business Administration, with plans to transfer to USF for Health Care Administration. My experience in various customer-facing roles has equipped me with strong communication and organizational skills, which I believe are essential in the healthcare field.
Throughout my career, I have demonstrated my ability to efficiently manage front office operations, handle patient inquiries, and ensure a smooth patient experience. My role as a Patient Representative at MedExpress/MDNow has allowed me to train new hires and improve clinic workflows, showcasing my leadership potential.
Experience
Work history, roles, and key accomplishments
Patient Representative / Front Desk Preceptor
MedExpress/MDNow Urgent Care
Dec 2022 - Present (2 years 5 months)
Greeted and registered patients, managed medical records, answered phone calls, and trained new hires to ensure efficient clinic operations.
Front Office Receptionist
Optimize Wellness Center
Feb 2022 - Dec 2022 (10 months)
Managed patient appointments, tracked leads and revenue, prepared daily paperwork, and organized seminars while ensuring patient satisfaction.
PRN Front Office Coordinator
Bayonet Point Wound Care and Hyperbaric Medicine Clinic
Jan 2022 - Feb 2022 (1 month)
Greeted patients, scheduled appointments, verified insurance information, and managed patient files while ensuring a smooth clinic operation.
Bear Builder
Build-A-Bear
Oct 2021 - Jan 2022 (3 months)
Assisted customers in creating their Build-A-Bear friends, handled customer relations, managed cash register duties, and maintained store cleanliness.
Dasher
DoorDash
Sep 2021 - Oct 2021 (1 month)
Delivered products efficiently and on time to customers, communicated with them for delivery instructions, and resolved any issues that arose during the process.
Education
Degrees, certifications, and relevant coursework
HCHillsborough Community College
Associate in Business Administration, Business Administration
2022 -
Pursuing an Associate's degree in Business Administration, focusing on essential business principles and practices.
Wiregrass Ranch High School
High School Diploma, General Education
2017 - 2021
Completed high school education with a focus on foundational skills and knowledge necessary for further education.
Availability
Location
United StatesAuthorized to work in
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