Jasmine Slaton
@jasmineslaton
I'm a customer-focused medical receptionist with strong organizational and service skills.
What I'm looking for
I am a customer-focused medical receptionist with hands-on experience scheduling appointments through Next Gen and checking in patients using Orthoplex.
Previously, I worked as a Customer Service Representative for Amazon.com (remote), responding to customer inquiries via phone, email, and chat while handling high-volume calls with a professional, positive attitude.
I create spreadsheets for daily operations, handle cash and credit transactions, and bring strong organizational, communication, and phone etiquette skills to front-desk and guest-service roles.
I hold a Business Communication degree from Troy University and I believe respect is important; I treat others the way I want to be treated and aim to apply my attention to detail and customer service experience in healthcare or hospitality settings.
Experience
Work history, roles, and key accomplishments
Medical Receptionist
Synergy Health Partners
May 2025 - Present (3 months)
Managed patient scheduling via NextGen and performed patient check-ins using Orthoplex, handled cash and credit transactions, and created spreadsheets to support daily operations.
Customer Service Representative
Amazon.com
Aug 2012 - Nov 2022 (10 years 3 months)
Handled high-volume customer inquiries via phone, email, and chat, resolving issues promptly while maintaining a professional and positive attitude.
Education
Degrees, certifications, and relevant coursework
Troy University
Business Communication
Studied Business Communication at Troy University in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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