Jenna Rutanen
@jennarutanen
Senior Account Executive helping enterprises grow with cloud monitoring, cybersecurity, and AI—across Nordics and Baltics.
NetherlandsWhat I'm looking for
I’m a Senior Account Executive focused on helping customers improve visibility across their stack, streamline incident response, and untangle their monitoring toolchain. I’m multilingual and build strong partner and customer networks across Northern Europe, with a strong curiosity for emerging technologies.
At Datadog, I champion ecosystem growth across the Nordics by cultivating strategic relationships with technology partners and regional resellers to expand co-sell opportunities. I’m responsible for acquiring and closing new clients across the Nordic region, managing the full sales cycle end-to-end—from prospecting and discovery to negotiation and closing. I use advanced sales methodologies such as MEDDICC and Command of the Message, and I was selected as Rookie of the Year after successfully closing 5 deals within my first year.
Before Datadog, I delivered end-to-end sales for Robotic Process Automation (RPA) at UiPath across the Nordics and Baltics, from lead generation and qualification to deal closure. Earlier, at SUSE, I sold IT products and solutions to mid-market companies across the Nordics and Baltics, leveraging social selling to build pipeline and improving closing rates, while developing data-driven sales forecasts. Across both roles, I worked closely with C-level stakeholders and tailored proposals to align client needs with platform capabilities.
My background also includes technical and support work, which keeps my conversations grounded in practical problem-solving. I’ve translated that blend of technical curiosity and customer focus into results—mentoring newly onboarded team members and supporting their ramp-up, while continuously improving how I present and communicate value.
Experience
Work history, roles, and key accomplishments
In addition to below:
• Championing ecosystem growth across the Nordics by cultivating strategic relationships with technology partners and regional resellers to expand Datadog’s footprint and co-sell opportunities.
•Mentoring newly onboarded team members and supporting their ramp-up.
• Responsible for acquiring and closing new clients across the Nordic region, focusing on mid-to-large enterprises (1,000–5,000 employees).
• Managing the full sales cycle end-to-end, from prospecting and discovery to negotiation and closing.
• Delivering compelling product presentations tailored to CTOs, Engineering and IT directors, and technical end-users.
• Applying advanced sales methodologie
• Responsible for helping companies across the Nordics and Baltics discover and advance their use of Robotic Process Automation (RPA).
• Supported the entire sales cycle from lead generation and qualification through negotiation and deal closure, contributing directly to revenue growth in the region.
• Collaborated with partners to develop tailored proposals and close deals, ensuring alignment bet
• Sold SUSE’s IT products and solutions to mid-market companies across the Nordics and Baltics.
• Leveraged social selling techniques to effectively build pipeline and improve closing rates.
• Developed accurate sales forecasts using data-driven quantitative analysis.
• Provided qualitative and creative insights to support ongoing and upcoming IT projects and processes, helping clients align tech
• Diagnosed and troubleshot hardware and software problems, providing practical solutions to minimize downtime.
• Delivered comprehensive technical support for Dell products, ensuring prompt and effective issue resolution.
• Coordinated repair services and maintained clear communication by providing timely status updates throughout the repair process.
• Acted as the main point of contact for a diverse portfolio of active investors, providing support and insights on everything from equities and ETFs to options, futures and leveraged products.
• Gained in-depth knowledge of global financial markets, including technical analysis, macroeconomic trends and risk management strategies.
• Took full ownership of lead generation and client acquisition t
•Acted as a first-line support for technical issues, account setup, platform navigation and general troubleshooting, ensuring swift resolution and a smooth user experience.
•Guided clients through the use of online trading platform, helping them place orders accurately and efficiently.
•Administered the onboarding process for new clients, including opening trading accounts and verifying documents.
• Handling technical queries, orders, logistic issues and complaints from clients and retailers achieving a 90+ success rate.
• Managed technical inquiries, order processing, logistics issues, and client and retailer complaints, achieving a 90%+ success rate in resolution.
• Conducted sales of the company’s products and services via phone, consistently meeting targets.
• Primarily focused on the
• Created, edited, and curated articles, texts, and visual content for websites and social media platforms, serving a diverse client base ranging from large corporations like Gracenote to small businesses such as MyHotelBike. Collaborators commend my creativity and ability to deliver high-quality content within deadlines.
• Provided professional photography services for corporate events and e-comm
Whilst my studies I did an internship at FMG which is a creative and production agency working across digital, print and video. During my internship I learned about using photoediting softwares and got familiar with the field of product and fashion photography.
Key Responsibilities
• Shooting product photography
• Editing
• Studio lighting set ups
Education
Degrees, certifications, and relevant coursework
Leiden University
Master of Arts - MA, Communication and Media Studies
2012 - 2015
University of Westminster
Bachelor of Arts - BA, Photography
2009 - 2012
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Job categories
Skills
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