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Jenna Perdue Waldroup

@jennaperduewaldroup

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Human Resources and Operations professional specializing in onboarding, compliance, and scalable training.

United States

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What I'm looking for

I’m looking for an HR/operations role where I can partner with leadership to scale onboarding and training, strengthen compliance, and improve processes—bringing practical HR process-building, employee relations support, and measurable operational efficiency to a healthcare or service environment.

I’m a Human Resources and Operations professional with 6+ years of experience supporting employee relations, onboarding, training, compliance, and process improvement in healthcare and service-based environments. I partner with leadership to streamline workflows and build scalable training programs that improve employee performance and organizational efficiency.

In my current role as a Human Resources Specialist, I lead full-cycle onboarding in compliance with VA standards and manage the onboarding lifecycle (2+ months) to improve new-hire readiness and overall employee experience. I serve as a point of contact for new hires, address concerns, and coordinate system access, training schedules, and role-specific onboarding plans.

I’ve also strengthened HR operations from the ground up—launching onboarding, HR processes, policies, and training programs, developing employee handbooks and SOPs, and standardizing workflows to improve accountability and reduce onboarding errors. I identify process gaps, implement workflow improvements that reduce delays, and support talent acquisition, workforce planning, performance management, and HRIS coordination to enhance employee engagement and retention.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Specialist

Current

Principle Choice Solutions

Jun 2024 - Present (2 years)

Led full-cycle onboarding for new hires, managing a 2+ month onboarding lifecycle and ensuring compliance with VA standards across departments. Partnered with leadership to coordinate system access, role-specific training schedules, and SOPs to reduce onboarding delays and improve the overall employee experience.

Onboarding HR Compliance Employee Relations Conflict Resolution Training Development SOP Development Performance Management Talent Acquisition Workforce Planning

Human Resources Generalist

Carter Healthcare

Mar 2022 - Jun 2024 (2 years 3 months)

Supported HR functions in a regulated healthcare environment, including onboarding, employee relations, compliance, and performance management aligned with JCAHO and federal HR standards. Supervised and coached front-office staff and standardized workflows to improve accountability, reduce onboarding errors, and resolve workplace issues.

Employee Relations Onboarding HR Compliance Performance Management SOP Development Staff Supervision Conflict Resolution Process Improvement Policy Administration

Office Manager / HR & Training Support

OKC Vet Campus

May 2020 - Mar 2022 (1 year 10 months)

Launched operations by establishing HR processes, policies, and training programs from the ground up. Managed full-cycle recruitment, onboarding, and training for hospital staff while supporting workforce planning, conflict resolution, performance management, and SOP development to improve service delivery.

HR process design Recruitment Onboarding Training Development Employee Relations Conflict Resolution Performance Management SOP Development

Veterinary Assistant

Banfield Veterinary Hospital

Nov 2019 - May 2020 (6 months)

Supported clinical operations while maintaining compliance with safety and care standards in a fast-paced environment. Assisted with patient care, treatments, and procedures to improve team efficiency and high-quality service delivery.

Patient Care Support Safety Compliance Clinical Operations Support Team Efficiency

Client Service Coordinator

BluePearl Emergency & Specialty Pet Hospital

Aug 2018 - Nov 2019 (1 year 3 months)

Supported recruiting by screening candidates and coordinating interview schedules, then trained and onboarded new hires to improve consistency in service delivery. Led front-line client support and helped leadership with staffing decisions and team development initiatives.

Recruiting Support Candidate Screening Interview Coordination New Hire Onboarding Onboarding client support Staffing team development