Jenelyn09 Bacay
@jenelyn09bacay
Results-driven Sales Development Representative with 3+ years of experience.
What I'm looking for
I am a results-driven Sales Development Representative with over three years of experience in telemarketing, cold calling, lead qualification, and appointment setting. My expertise lies in multi-channel prospecting and managing high-volume outbound sales, where I have consistently demonstrated my ability to engage prospects and handle objections effectively.
Throughout my career, I have worked with various organizations, utilizing tools like Callbox Pipeline CRM and HubSpot CRM to manage leads efficiently. My role at Callbox Inc involved conducting multi-channel prospecting, including cold calling and LinkedIn outreach, where I successfully qualified leads based on predefined criteria and scheduled appointments. I pride myself on maintaining accurate lead data and ensuring seamless transitions for potential customers.
In addition to my technical skills, I possess strong communication and problem-solving abilities, which have been instrumental in my success as a Lead Qualification Specialist. I am passionate about helping organizations grow by connecting them with qualified leads and am eager to bring my expertise to a dynamic team.
Experience
Work history, roles, and key accomplishments
Lead Qualification Specialist
TelCall BPO Services
Jan 2024 - Mar 2024 (2 months)
Conducted outbound calls to identify and qualify potential customers, verifying eligibility before transferring leads and maintaining accurate data in CRM systems.
Sales Development Representative
Callbox Inc
Nov 2023 - Jan 2024 (2 months)
Results-driven Sales Development Representative with over 3 years of experience in telemarketing, cold calling, and lead qualification. Conducted multi-channel prospecting and utilized CRM systems for managing leads and appointments.
Outbound Caller
Lead Generation and Donor Creation Inc.
Jan 2019 - Aug 2020 (1 year 7 months)
Made outbound calls to introduce service offerings, assess customer interest, and perform live cold transfers to licensed agents using auto-dialers.
Education
Degrees, certifications, and relevant coursework
Philippine Call Center Institute Inc.
NC II Training, Contact Center Services
2021 - 2022
Completed NC II Training in Contact Center Services, gaining skills in customer interaction and service management.
Interface Computer College
NC II Training, Computer Systems Servicing
2017 - 2019
Completed NC II Training in Computer Systems Servicing, focusing on technical skills related to computer maintenance and support.
Alternative Learning System
High School Graduate, General Education
2014 - 2018
Graduated from the High School program under the Old Curriculum, focusing on essential skills for further education and employment.
Availability
Location
Authorized to work in
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