Jacob Acdal

I’m a motivated customer service and lead generation specialist with experience in inbound support, cold calling, and appointment setting. I’m known for staying organized, reliable, and confident when speaking with customers.

In my most recent role as a Cold Caller / Appointment Setter for a credit repair campaign, I conducted outbound cold calls, qualified leads, and scheduled appointments for debt specialists. I also transferred qualified prospects and handled follow-ups to maintain engagement and improve conversion rates.

Previously, as a Customer Service Representative handling inbound loan application updates, I supported customers with calls and inquiries while documenting interactions and maintaining organized records. I delivered accurate information, addressed concerns professionally, and ensured a positive customer experience.

I’m seeking an opportunity to contribute to a sales-driven team by generating quality leads, nurturing prospects, and supporting revenue growth. I bring strong verbal communication, the ability to handle rejection, and a customer-focused approach backed by quick learning and adaptability in fast-paced environments.