Jeffrey Bickerton

I’m a Digital Operations & Customer Experience Specialist with experience supporting eCommerce businesses across Shopify, Amazon Vendor Central, CRM systems, and digital marketing operations. I coordinate remote workflows, support customers and clients across multiple channels, and keep day-to-day activity moving in fast-paced environments across UK and EU markets.

In my consulting work, I deliver end-to-end eCommerce execution for SME clients—supporting store setup, product management, marketplace coordination, and ongoing operational support. I’ve supported digital marketing activity including Meta Ads, Google Ads, email marketing, SEO improvements, and CRM-based customer engagement workflows, driving £130,000+ in client-side revenue generation across a two-year period.

Previously, I managed high-volume programme and campaign operations for Amazon EU, coordinating cross-channel marketing activities and aligning stakeholders and regional teams to maintain rollout consistency across EU5 marketplaces. I contributed to reporting, optimisation, and internal workflow improvements to support smooth campaign delivery.

I also bring strong commercial results from earlier eCommerce and Amazon roles—improving purchase order growth (up to 282% during peak trading), recovering over 60% of previously rejected purchase orders, and growing account performance from £750,000 to £1.2M. I bring a practical, customer-first approach focused on communication, organisation, and continuous process improvement.