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@andreiaferreira
Ecommerce and Digital Manager driving growth through data-led strategies.
I am an experienced Ecommerce and Digital Manager with a proven track record in driving growth across multi-location digital platforms such as Shopify, Etsy, and Faire. My expertise lies in developing and executing strategies that enhance customer engagement and increase conversion rates, all while ensuring a seamless user experience. I thrive in fast-paced environments and am passionate about leveraging data to inform decisions and optimize performance.
Throughout my career, I have successfully led seasonal promotions, product launches, and key commercial moments, collaborating closely with sales and marketing teams to deliver exceptional results. My strong design eye and data-led mindset enable me to oversee website content and product detail page optimization, ensuring alignment with brand guidelines and maximizing customer retention. I am committed to continuous improvement and am always looking for innovative ways to expand D2C revenue.
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Work history, roles, and key accomplishments
Roomytown
Apr 2023 - Present (2 years 7 months)
Owned and managed multi-location digital platforms (Shopify, Etsy, Faire, Markettime), ensuring consistent growth, strong SEO, and high-performing user experiences across all D2C and wholesale channels. Developed and executed strategies to drive traffic, increase conversion rate, AOV, and customer retention across UK and US websites. Led seasonal promotions, product launches, and key commercial mo
Nannycare
Apr 2023 - Aug 2024 (1 year 4 months)
Managed the day-to-day upkeep of the D2C Shopify website, including product uploads, updates, collection building, and metadata management. Developed email marketing, social media efforts, and PPC campaigns, while also setting up a CRM system. Managed inventory with the main DC & DTC fulfilment centre, optimising stock levels for seamless operations.
Iconic Images - Authentic Brands Group
Aug 2022 - Apr 2023 (8 months)
Led omni-channel project management, overseeing the seamless integration of online channels. Developed social media, email marketing, and PPC campaigns to enhance brand presence and customer experience. Implemented effective merchandising strategies and ensured efficient stock management, while generating comprehensive reports on E-commerce performance.
PapayaPlants.co.uk
Mar 2020 - Jul 2022 (2 years 4 months)
Oversaw the upkeep of marketplaces like Etsy and Not on the High Street, managing new product uploads, listing updates, and SEO best practices. Played a pivotal role in website design and development, focusing on user experience and commercial viability. Managed email and social marketing calendars, designed Klavyo campaigns, and managed PPC campaigns.
JoytheStore
Jan 2016 - Mar 2020 (4 years 2 months)
Controlled budgets, costs, and payroll across a 14-store network, optimizing resource allocation for maximum efficiency. Collaborated with store managers to maintain high levels of customer service, visual merchandising, and overall store presentation. Drove commercial success by implementing strategic financial measures and ensuring stores operated within allocated budgets.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Graphic Design
Completed a Bachelor of Arts in Graphic Design. Focused on visual communication, design principles, and creative problem-solving.
Higher National Certificate, Photography
Achieved a Higher National Certificate in Photography. Developed practical skills and theoretical knowledge in various photographic techniques.
Software and tools used professionally
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