Looking for a job

Jeff Kitaka

@jeffkitaka

Message

Implementation Lead at Toration Technologies, configuring client systems and training users.

Kenya

Message

What I'm looking for

I'm seeking a challenging position where I can leverage my skills to contribute to a secure and efficient technology environment.

At Toration Technologies, I lead client engagements from planning through implementation, translating client needs into system configurations and solutions. I also train end-users and provide post-implementation support.

At AHYEL Tech & Innovation Hub, I design and deliver technology and digital skills training, including workshops on artificial intelligence and digital productivity tools. Previously, as an ICT Officer at Vision 2030 Delivery Secretariat, I supported IT services, managed user access, and maintained the organization’s Disaster Recovery Plan.

Experience

Work history, roles, and key accomplishments

Current

Trainer

Current

AHYEL Tech & Innovation Hub

Jul 2026 - Present (3 months)

Design and deliver technology and digital skills training programs for youth and young professionals. Facilitate workshops on Artificial Intelligence, digital productivity tools, innovation, and entrepreneurship.

Training AI Digital Productivity Tools Innovation entrepreneurship Curriculum Development Mentorship Assessments

Current

Implementation Lead

Current

Toration Technologies

Oct 2021 - Present (5 years)

Lead client engagements from start to finish, ensuring adherence to timelines and project goals. Analyze client needs and translate them into detailed technical configurations and solutions.

Project Management Client Engagement Technical Configuration Quality Assurance Training Stakeholder Management Documentation

ICT Officer

Vision 2030 Delivery Secretariat

Feb 2015 - Aug 2021 (6 years 6 months)

Provided high-level technical assistance for hardware and software issues, ensuring uninterrupted operations for end-users. Managed and secured user identities, administered access controls, and implemented security policies to protect critical systems and data.

Technical Support IAM Security Policies Network Infrastructure Backup And Recovery Disaster Recovery Risk Assessment Vulnerability Testing Project Implementation Data Analysis

ICT Teacher

DIMA College

Jun 2014 - Jan 2015 (7 months)

Taught ICT courses at DIMA College.

ICT Officer

Women Enterprise Fund

Oct 2013 - Dec 2013 (2 months)

Implemented computer systems, performed repairs and maintenance of ICT equipment, and monitored performance of ICT systems. Provided desktop and network support to end users.

System Implementation Maintenance Technical Support Data Analysis Troubleshooting Help Desk

Intern

National Museums of Kenya

Jul 2013 - Sep 2013 (2 months)

Performed software and hardware maintenance, software development and implementation, network setup and support, and help desk management. Mentored training to other new interns.

Software Maintenance Hardware Maintenance Software Development Network Setup Help Desk Mentorship

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Information Technology

2011 - 2013

Grade: Second Class Upper

Bachelor of Science in Information Technology with Second Class Upper division from Jomo Kenyatta University of Agriculture and Technology (2011-2013).