AMAlice Mucheru
@alicemucheru
Experienced ICT officer delivering reliable network infrastructure and technical program implementation.
KenyaWhat I'm looking for
I am an accomplished Information and Communications Technology (ICT) Officer with a Bachelor of Science in Information Technology and over eight years of hands-on experience managing enterprise ICT infrastructure for government and educational institutions.
I specialize in network management, system security, help-desk support, and ensuring 24/7 LAN and internet availability, having secured and maintained critical infrastructure for national programs like NOFBI and IFMIS at county level.
I have led and supported multiple national digital initiatives including the Digital Literacy Programme, County Connectivity Project, Digital Superhighway, Horn of Africa Giga, and Digital Health Agency efforts, focusing on deployment readiness, technical training, and operational stability.
My approach blends technical problem solving, statistical analysis (SPSS), and user-focused training to drive successful program rollouts and sustain high-performance ICT environments that enhance public service delivery and education.
Experience
Work history, roles, and key accomplishments
ICT Officer
ICT Authority
Nov 2017 - Present (8 years 2 months)
Provide onsite and back-office technical support and champion county-level implementation of national ICT programmes (NOFBI, IFMIS, DLP), maintaining 24/7 LAN and internet availability and reducing service interruptions across government offices and schools.
Part-time Lecturer / IT Technician
Jomo Kenyatta University of Agriculture and Technology
Aug 2016 - Dec 2017 (1 year 4 months)
Delivered experiential lectures in MIS, Computer Applications and Network System Design, contributed to curriculum review, and provided statistical analysis support to the campus director to improve academic outcomes.
Information Technology Intern
Jomo Kenyatta University of Agriculture and Technology
Jul 2015 - Jul 2016 (1 year)
Maintained and troubleshooted IT equipment, performed printer/scanner repairs, executed network termination and cable work, and conducted performance analysis to remediate system deficiencies.
Education
Degrees, certifications, and relevant coursework
JTJomo Kenyatta University of Agriculture and Technology
Bachelor of Science, Information Technology
Activities and societies: Part-time lecturer, IT technician roles; participated in departmental curriculum review and provided statistical analysis support.
Bachelor of Science in Information Technology with coursework and practical experience supporting IT systems, networking, and applied statistical analysis.
Availability
Location
KenyaAuthorized to work in
Job categories
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