James Monchoi

As an IT Specialist, I established and maintained IT infrastructure for the YALI LL Project, driving innovation in technology strategies. I designed digital platforms, enhanced communication tools, and conducted training sessions, significantly improving operational efficiency and collaboration across 52+ countries.

In this role, I designed web portals to automate processes, enhancing operational efficiency by 70%. I managed network security, improved website functionality, and contributed to a five-year ICT strategic plan, aligning technology with institutional goals.

Led the implementation of ERP systems, streamlining workflows and enhancing operational efficiency. Managed network infrastructure and designed disaster recovery strategies, ensuring high data availability and security.

Supervised IT support operations, achieving a 30% reduction in downtime. Implemented disaster recovery plans and mentored interns, enhancing the technical expertise of the team.

Developed a modern company website and provided IT consultancy, enhancing online visibility and user engagement. Contributed to organizational initiatives and promoted a digital-first culture.

Provided IT hardware and software maintenance support, enhancing system security and performance through regular updates and troubleshooting.

Currently pursuing a Master of Science in Information Systems Technology, focusing on advanced IT management and technology integration to enhance organizational efficiency and effectiveness.

Achieved the Kenya Certificate of Secondary Education, which included a broad curriculum that laid the groundwork for further studies in information technology.

Completed a Bachelor of Science in Business Information Technology, which provided a strong foundation in both business principles and IT systems, preparing for a career in IT management.