JL
Open to opportunities

Jefferson Lazo

@jeffersonlazo

Results-driven account manager with a focus on client satisfaction.

United States

What I'm looking for

I am looking for a role that fosters growth, values client relationships, and offers opportunities for strategic impact.

I am an accomplished Inside Account Manager with a proven track record of enhancing customer satisfaction and driving sales growth. At SHI International Corp., I have successfully managed over 200 orders monthly, ensuring timely and accurate processing, which has led to a 5% increase in customer compliments. My proactive approach to client relationships has allowed me to consistently meet or exceed quarterly sales targets, including negotiating a significant $3 million deal for the Philips Healthcare account.

Prior to my current role, I served as Head Coach and Sales Associate at Orange Theory, where I not only delivered engaging workouts but also played a key role in recruiting and developing new coaches. My efforts in marketing and sales strategies resulted in a 10% increase in membership headcount. My experience in sales extends to my time at LoveSac, where I consistently hit sales goals and maintained strong customer relationships, contributing to repeat business.

Experience

Work history, roles, and key accomplishments

SC
Current

Inside Account Manager

SHI International Corp.

Nov 2022 - Present (2 years 6 months)

Enhanced customer satisfaction by maintaining and building strong client relationships and promptly addressing their concerns. Consistently met or exceeded quarterly sales targets through diligent account management efforts. Managed and closed a 3-million-dollar deal for the Philips Healthcare account for an F5 security opportunity.

OT

Head Coach/Sales

Orange Theory

Aug 2021 - Present (3 years 9 months)

Recruited and developed new coaches while managing the schedule of the current coaches. Sold over 45 memberships monthly by executing sales strategies and providing exceptional classes for the members. Cold-called potential prospects in the area, consistently leading to 5-8 prospects taking an in-studio intro class.

LO

Sales Associate/Key Holder Supervisor

LoveSac

Oct 2018 - Present (6 years 7 months)

Hit weekly sales goals consistently while working for the company. Solved customer challenges by offering relevant products and services that supplied their needs. Closed over 12 deals worth over 15k each.

Education

Degrees, certifications, and relevant coursework

Rutgers University-New Brunswick logoRB

Rutgers University-New Brunswick

Bachelor of Science, Exercise Science

Tech stack

Software and tools used professionally

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Jefferson Lazo - Inside Account Manager - SHI International Corp. | Himalayas