Michael Kiruga
@michaelkiruga
IT and Cybersecurity Specialist focused on secure, scalable network solutions and end-user enablement.
KenyaWhat I'm looking for
I am a results-driven IT and cybersecurity specialist with over three years’ experience delivering secure, scalable network and telecom infrastructure in enterprise and field environments. I consistently improve uptime and reduce downtime—achieving 99.9% network availability and cutting system outages by over 60%—while resolving the majority of support issues within SLA.
I lead technical teams, produce clear SOPs, and deliver hands-on training to enable end users and clients. My work spans LAN/WAN, fiber and LTE deployments, firewall and UTM configuration, Wireshark diagnostics, Microsoft 365 and Google Workspace administration, and security-focused migrations for high-profile sites.
Experience
Work history, roles, and key accomplishments
Network Support Technician
Bold Bird Digital Marketing
Jan 2023 - Present (2 years 7 months)
Ensured 99.9% network uptime through proactive diagnostics and infrastructure tuning, and reduced IT system downtime by over 60% via predictive maintenance. Managed LAN/Wi‑Fi deployments and Microsoft 365 administration while training staff on collaboration tools.
IT Support Technician
Halvor Travel & Tourism
Jan 2023 - Jul 2024 (1 year 6 months)
Resolved 90% of IT support tickets within SLA and administered Google Workspace for 50+ users, improving onboarding time by 40% through digital training materials. Implemented antivirus and backup protocols and led endpoint provisioning to minimize rollout downtime.
Project Technical Team Lead
Ectech Limited
Jul 2023 - Sep 2023 (2 months)
Led a cross-functional telecommunications team of 5+ technicians to deploy LANs, routers, and access points across multiple client sites, ensuring installations met performance benchmarks. Managed vendor coordination, equipment testing, and produced SOPs for client handover.
Telecom Field Technician
Baran Telecom Networks
Jan 2022 - Jun 2023 (1 year 5 months)
Deployed fiber, LTE, and LAN infrastructure across commercial sites and optimized router, VLAN and firewall configurations to improve performance and security. Performed CLI diagnostics and Wireshark inspections and delivered client training and documentation for continued operations.
Technical Assistant (Internship)
Connan Communications
Jan 2021 - Jan 2022 (1 year)
Supported AV and broadcast equipment setup, decommissioned analog systems and installed digital mixers and IP cameras for multiple stations. Troubleshot live signal issues, configured streaming (RTMP/OBS), and trained staff on new broadcast workflows.
Education
Degrees, certifications, and relevant coursework
Viscar Industrial Capacity Ltd
Certified Fiber Optic Technician, Fiber Optic Technology
Completed Certified Fiber Optic Technician training with Viscar Industrial Capacity Ltd in 2022.
Njiiri High School
KCSE Certificate, Secondary Education
Completed the Kenya Certificate of Secondary Education (KCSE) at Njiiri High School in 2014.
KUKCA University
Bachelor of Science, Information Technology
Completed coursework for a Bachelor of Science in Information Technology at KCA University.
MSMoringa School
Cybersecurity Certifications, Cybersecurity
Completed cybersecurity certifications covering Security Principles, Incident Response, Access Control, Network Security, and Security Operations at Moringa School in 2025.
TRTryHackMe
Online Course Certificates, Cybersecurity
Completed the TryHackMe Pre-Security Path and Network Fundamentals learning paths.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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