Open to opportunities

Stephen Mwangi

@stephenmwangi2

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Innovative Networking Engineer with over a decade of experience.

Kenya

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What I'm looking for

I am looking for a role that challenges my skills and offers opportunities for growth in a collaborative environment.

As a Senior Network Engineer with over a decade of experience, I have honed my skills in the implementation, operations, and maintenance of network services, particularly for Telkom Kenya’s Internet Corporate and SME clients. My journey in networking has been marked by a commitment to delivering viable solutions that save costs and meet organizational objectives.

Throughout my career, I have been involved in various projects, including the setup of 4G internet links and the oversight of the Constituency Innovation Hub project. My technical expertise is complemented by certifications such as CCNA and MCSA, which have equipped me with the necessary skills to tackle complex network challenges. I pride myself on being a proactive problem-solver who consistently seeks to improve network performance and reliability.

Experience

Work history, roles, and key accomplishments

Senior Network Engineer IP and Transmission

Telkom Kenya Ltd

Jan 2014 - Present (11 years 6 months)

Led the implementation, operations, and maintenance of Telkom Kenya’s Internet Corporate and SME clients. Managed projects including resource surveys, material sourcing, circuit implementation, and client sign-off for billing.

Network Engineering MPLS Troubleshooting IOS Upgrades Load Balancing LAN Troubleshooting IFMIS Dark Fiber Networks

IT Technical Support

Talk-IT Kenya

Aug 2013 - Present (11 years 11 months)

Provided comprehensive IT technical support, addressing user issues related to software and hardware applications. Maintained and updated system inventory for both hardware and software assets.

IT Support User Support Technical Software Applications

ICT Intern (Tech Support)

Coffee Development Fund

Feb 2013 - Present (12 years 5 months)

Monitored, designed, troubleshooted, and implemented the company's LAN and WAN infrastructure. Provided technical support to users, including setting up new accounts and resolving password issues.

Troubleshooting System Administration Technical Support

Education

Degrees, certifications, and relevant coursework

Africa Nazarene University

Bachelor of Business and Information Technology, Business and Information Technology

Graduated with a 2nd Class - Lower Division. The program focused on the intersection of business principles and information technology, providing a comprehensive understanding of both fields.

St. Christopher's Secondary School

Advanced Certificate of Secondary Education, General Studies

Completed advanced secondary education, building a strong foundation in various academic subjects. This certificate prepared me for higher education pursuits.

Mustard Seed School

International General Certificate of Secondary Education (IGCSE), General Studies

Achieved the IGCSE qualification from Cambridge International. This program provided a broad and balanced curriculum, fostering critical thinking and problem-solving skills.