jazmin lazo

Interviewed and onboarded volunteers across multiple site locations and conducted regular check-ins with mentors, mentees, and families to monitor satisfaction and youth development. Maintained compliance-ready documentation in MatchForce/Salesforce, supported child safety via phone/text/email, and coordinated outreach with schools and community partners.

Provided front desk and administrative support, including data entry, document preparation, scanning/faxing, organized filing, and professional patient inquiry responses. Managed scheduling and travel logistics and handled prior authorizations, appeals, insurance eligibility verification, specialty pharmacy delivery coordination, and EHR/EMR updates.

Supported daily orthopedic office operations by managing patient check-in/out, intake forms, scheduling, insurance verification, and referral coordination per physician orders. Performed medical billing and coding workflows, including CMS-1500 claim submission, EOB/ERA/EFT review, denials research and resubmissions/appeals, and maintained payments in Medisoft and QuickBooks.

Served as point of contact between employer, clients, and vendors by screening calls and managing messages via mail, email, and fax. Managed calendars and travel bookings, supported event planning logistics (venues, contracts, invitations, and on-site setup/breakdown), and handled invoicing, payments, and transaction posting.

Earned a high school diploma from American Academy of Pinecrest in 2008.