Jay Verma
@jayverma
E-commerce operations manager optimizing Shopify stores, fulfillment, and growth strategies.
IndiaWhat I'm looking for
I am a dynamic E-commerce Operations Manager with over 4 years of experience optimizing processes, building Shopify stores, and scaling online revenue. I specialize in dropshipping, multi-platform inventory management, and operational efficiency.
At Organic Bazar (Healthunbox), I optimized order fulfillment with Uniware and Shopify, improved marketplace inventory, and increased conversion rates by 25% through SEO-focused listings and quality visuals. I also drove a 20% growth in GMV by tracking KPIs like CPO and sales.
I built and launched my prototype dropshipping site, Dopsop.com, handling store setup, app integrations, supplier coordination, automated fulfillment, and digital marketing (Google Ads, Meta Ads, SEO). I reduced shipping costs by 10% and maintained 99% customer satisfaction through strong returns and claims management.
I lead and mentor cross-functional teams (30+ members), manage HRMS tasks with Emgage, and bring practical training experience from a technical instructor role. I am pursuing an MBA in IT & Marketing to further strengthen my strategic and technical capabilities.
Experience
Work history, roles, and key accomplishments
E-commerce Operations Manager
Healthunbox Private Limited
May 2022 - Present (3 years 5 months)
Optimized order fulfillment and inventory across Shopify, Amazon, Flipkart and Meesho, reducing stock-outs and shipping costs while driving a 20% GMV growth and a 25% lift in conversion rate.
Training Officer
Apex Private Industrial Training Institute
Jul 2018 - Apr 2022 (3 years 9 months)
Delivered theoretical and practical electrical engineering training, managed MIS for attendance and performance, and taught core subjects to support student skill development.
Education
Degrees, certifications, and relevant coursework
RVRani Durgavati Vishwavidyalaya
Master of Business Administration, Information Technology & Marketing
2025 -
Pursuing a Master of Business Administration with a focus on Information Technology and Marketing beginning in 2025.
RVRani Durgavati Vishwavidyalaya
Master of Arts, English Literature
2019 - 2021
Grade: 63.11%
Completed a Master of Arts in English Literature from 2019 to 2021 with a final grade of 63.11%.
RVRajiv Gandhi Proudyogiki Vishwavidyalaya
Diploma, Electrical Engineering
2017 - 2020
Grade: CGPA 8.15
Completed a Diploma in Electrical Engineering (Polytechnic) from 2017 to 2020 with a CGPA of 8.15.
RVRani Durgavati Vishwavidyalaya
Bachelor of Arts, Hindi Literature
2016 - 2019
Grade: 58.33%
Earned a Bachelor of Arts in Hindi Literature from 2016 to 2019 with a final grade of 58.33%.
MUMakhanlal Chaturvedi National University
Diploma, Computer Applications
2016 - 2017
Grade: 69.86%
Completed a Diploma in Computer Applications from 2016 to 2017 with a final grade of 69.86%.
NNNational Council for Vocational Training (NCVT)
Diploma (ITI), Electrician (Vocational Training)
2015 - 2017
Grade: 71.22%
Completed a Diploma (ITI) in Electrician under NCVT from 2015 to 2017 with a final grade of 71.22%.
Madhya Pradesh Board (Higher Secondary)
XII Grade, Science (PCM)
Grade: 57%
Completed XII Grade with Physics, Chemistry, and Mathematics in 2016 with a final grade of 57%.
Madhya Pradesh Board (Secondary)
X Grade, Secondary Education
Grade: 67.5%
Completed X Grade in 2013 with a final grade of 67.5%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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