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Jay Verma

@jayverma

E-commerce operations manager optimizing Shopify stores, fulfillment, and growth strategies.

India
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What I'm looking for

I seek an e-commerce operations role where I can optimize fulfillment, scale Shopify stores, lead teams, and apply data-driven marketing to grow revenue.

I am a dynamic E-commerce Operations Manager with over 4 years of experience optimizing processes, building Shopify stores, and scaling online revenue. I specialize in dropshipping, multi-platform inventory management, and operational efficiency.

At Organic Bazar (Healthunbox), I optimized order fulfillment with Uniware and Shopify, improved marketplace inventory, and increased conversion rates by 25% through SEO-focused listings and quality visuals. I also drove a 20% growth in GMV by tracking KPIs like CPO and sales.

I built and launched my prototype dropshipping site, Dopsop.com, handling store setup, app integrations, supplier coordination, automated fulfillment, and digital marketing (Google Ads, Meta Ads, SEO). I reduced shipping costs by 10% and maintained 99% customer satisfaction through strong returns and claims management.

I lead and mentor cross-functional teams (30+ members), manage HRMS tasks with Emgage, and bring practical training experience from a technical instructor role. I am pursuing an MBA in IT & Marketing to further strengthen my strategic and technical capabilities.

Experience

Work history, roles, and key accomplishments

DO
Current

Founder & Project Lead

Dopsop.com

Jul 2025 - Present (3 months)

Designed and launched a prototype Shopify dropshipping store, implementing store infrastructure, app integrations, automated fulfillment and digital marketing tests to optimize conversion and acquisition.

AI

Training Officer

Apex Private Industrial Training Institute

Jul 2018 - Apr 2022 (3 years 9 months)

Delivered theoretical and practical electrical engineering training, managed MIS for attendance and performance, and taught core subjects to support student skill development.

Education

Degrees, certifications, and relevant coursework

Rani Durgavati Vishwavidyalaya logoRV

Rani Durgavati Vishwavidyalaya

Master of Business Administration, Information Technology & Marketing

2025 -

Pursuing a Master of Business Administration with a focus on Information Technology and Marketing beginning in 2025.

Rani Durgavati Vishwavidyalaya logoRV

Rani Durgavati Vishwavidyalaya

Master of Arts, English Literature

2019 - 2021

Grade: 63.11%

Completed a Master of Arts in English Literature from 2019 to 2021 with a final grade of 63.11%.

Rajiv Gandhi Proudyogiki Vishwavidyalaya logoRV

Rajiv Gandhi Proudyogiki Vishwavidyalaya

Diploma, Electrical Engineering

2017 - 2020

Grade: CGPA 8.15

Completed a Diploma in Electrical Engineering (Polytechnic) from 2017 to 2020 with a CGPA of 8.15.

Rani Durgavati Vishwavidyalaya logoRV

Rani Durgavati Vishwavidyalaya

Bachelor of Arts, Hindi Literature

2016 - 2019

Grade: 58.33%

Earned a Bachelor of Arts in Hindi Literature from 2016 to 2019 with a final grade of 58.33%.

Makhanlal Chaturvedi National University logoMU

Makhanlal Chaturvedi National University

Diploma, Computer Applications

2016 - 2017

Grade: 69.86%

Completed a Diploma in Computer Applications from 2016 to 2017 with a final grade of 69.86%.

National Council for Vocational Training (NCVT) logoNN

National Council for Vocational Training (NCVT)

Diploma (ITI), Electrician (Vocational Training)

2015 - 2017

Grade: 71.22%

Completed a Diploma (ITI) in Electrician under NCVT from 2015 to 2017 with a final grade of 71.22%.

MS

Madhya Pradesh Board (Higher Secondary)

XII Grade, Science (PCM)

Grade: 57%

Completed XII Grade with Physics, Chemistry, and Mathematics in 2016 with a final grade of 57%.

MS

Madhya Pradesh Board (Secondary)

X Grade, Secondary Education

Grade: 67.5%

Completed X Grade in 2013 with a final grade of 67.5%.

Tech stack

Software and tools used professionally

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Jay Verma - Founder & Project Lead - Dopsop.com | Himalayas