DSdikshita sharma
@dikshitasharma
E‑commerce specialist and team lead driving operations, listings optimization, and growth.
IndiaWhat I'm looking for
I am an experienced E‑commerce Specialist and Team Lead with over three years managing multi‑platform operations including Shopify, Amazon Seller Central, Square, Too Good To Go, and UberEats. I focus on product listing optimization, inventory control, and customer experience improvements that boost visibility and sales.
In leadership roles I have streamlined listing processes, coordinated quality standards, and produced data‑driven insights using advanced Excel (Pivot Tables, VLOOKUP) to enhance operational efficiency and business performance. I maintain strong supplier relationships and proactively manage returns, refunds, and customer communications to minimize disruptions.
I routinely present KPI reviews to clients, align strategies with business goals, and develop customer‑centric initiatives that increase retention and support growth. I am completing an MBA (Commerce) and bring a practical blend of analytical rigor and hands‑on e‑commerce operations experience.
Experience
Work history, roles, and key accomplishments
Team Lead, E-Commerce
QE Globals
Mar 2024 - May 2025 (1 year 2 months)
Led a cross-functional team managing e-commerce operations across Shopify, Square, Too Good To Go, and UberEats, streamlining product listing processes to improve visibility and sales while boosting customer satisfaction and retention.
E-Commerce Specialist
Utopian VA (India) Private Limited
Jan 2022 - Feb 2024 (2 years 1 month)
Managed end-to-end Amazon Seller Central and Shopify operations for international clients, optimizing listings, handling inventory (returns/refunds/exchanges), and using advanced Excel to drive data-informed decisions that improved performance.
Education
Degrees, certifications, and relevant coursework
LULovely Professional University
Master of Business Administration, Commerce
2024 -
Pursuing a Master of Business Administration (Commerce) with expected completion in 2026, focusing on commerce and business management principles.
SD College, Ambala Cantt
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce program with study focus in commerce and related business subjects, graduating in 2021.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring dikshita?
You can contact dikshita and 90k+ other talented remote workers on Himalayas.
Message dikshitaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
